SEFCU

Hawk

I can’t even begin to express how impressed I was with Joey! He was the sweetest!!! I am still pretty new to banking stuff, and he made sure to take time to explain things to me. He helped me out a lot since I had recently gotten scammed. Joey made sure to offer many useful tips on how to prevent this in the future. He shared his experience with something similar to make me feel better. My mom comes with me since I usually get very anxious when I have to go to the bank since again, Im new to it all, but he made me feel so comfortable! He even helped my mother with a check since the line was long and he didn’t want us to wait forever. He deserves a raise!!! Very professional and very kind. Couldn’t have asked for a better experience! Will definitely be choosing this location for now on!:) The amount of kindness he shows had really made an impact on me and changed my view on going to the bank. Thanks so much for making my experience exceptionally amazing Joey!

Michael Anderson

I would just like to say I am so thankful that this location has someone as kind and caring as Stephanie Lex. She is the mananger who helped me when I was in a really difficult spot and no one else seemed to care. Its people like her who make me happy that I joined SEFCU. Its her amazing customer service that makes me never want to leave and always want to suggest Sefcu to my friends and family. I hope the company is treating her well. She's one of the good ones ❤

Steve

Not sure what’s going on at this particular branch but I feel they are training all the new employees on how to be as rude as possible. No hello no goodbye and definitely no thank you will be hers going to the drive-through. They actually act like you are bothering them, this has happened on more than one occasion, and if you’re planning on catching anything over $500 plan on sitting there for enough time to have lunch and then getting an attitude hopefully this changes for future customers I think we will be moving on elsewhere, after 10+ years

ecochetti1

Sefcu is an awful institution. I have been with them for eleven years, with a credit card, savings and checking. This year my disabled body had more complications and i went near the high side of my limit. I was told that due to experian, my credit score was 576 and below my usual high standard. I have never missed a payment. I had to go on medical marijuana (since a year ago) thru dept of health to help pain but had to stop due to the 300 to 400 dollars a month cost. I have had insurance on this card (disability and death) that i paid for eleven years and cannot use the disability feature and only if i die before the age of 70, will they cover my 9,000 balance or whatever the balance will be .Experian has a chapter 7 bankruptcy on there which was in 2008 and should be taken off. i have gone thru my trans union report and my credit score last i checked was 654, and does not have the bankruptcy due to it being over 10 years, but they only go by experian. I checked the other card i have with another bank and they use experian and my score is 648.So after eleven years, my card has been suspended. i have never not paid my debts so i will continue to make every payment on time. I am just so disappointed that after being an excellent customer in the past eleven years, this bank does not consider me a member any longer and wont even consider helping someone whose body is giving out on them. I also tried to transfer my money in my checking account to an external acct and it said that account is suspended too. Is this the kind of bank you want to be a member of? i hope not. i learned the hard way. I want to share so you dont have to go thru this.