Brookdale Paddock Hills

Sandra Webber

The team at Paddock did a wonderful job getting my mother settled in to her new place. We choose paddock because of the feel we got when we talked into the community. Everyone was helpful and kind, we feel good knowing our mom is cared for there. The maintenance director even mounted the tv on the wall for us!

Emily Wojcik

Money hungry leeches!! Do NOT send your loved ones here. ** Bugs, short staffed, and money hungry company. I moved my mother in due to her having Alzheimer’s, but soon had to move her out. They will say whatever they need to and make any promises needed to get you to sign. When something goes wrong or there are BUGS everywhere they blame your family member. Saying they should clean… look understandable yes, but we are paying YOU the Company to take care and make sure there are no Roaches everywhere!!! Even the staff complain about the bugs and how they don’t get paid enough and that they are so short staffed. I pressed panic button when I arrived to an unforgettable sight in my mothers room. Not only did I find out she wasn’t getting her meds on time it took 35mins!!!! For someone to arrive. If that was an emergency she could have died! The head Nurse Emily Thompson and the Director of the building Joelle Watkins do NOT care about your loved ones. They only care about the money and how they can squeeze more out of you. My mother was sick and no one had any idea!!!! I could add a lot more about what I have seen and have photos as well, but basically STAY FAR AWAY!!! If you want your loved ones or even yourself taken care in a clean healthy environment DO NOT Live here .

Hannah Davis

My grandfather has lived at Paddock Hills in the assited living since 2017. My grandmother passed away and my grandfather needed to move to a community that could help with his care. . I cannot say enough about the staff during this time. They were available to us 24/7 and did EVERYTHING they could during this time to help our family- from moving my grandfathers furniture, having a table set for all of us for each meal, texting and calling just to check in, and even arranging for a memorial service to take place right at the facility. If you are looking for a place that will treat your loved one like family, please consider Paddock Hills.

Diane Day

I wanted to thank Brookdale Paddock Hills for taking such good care of my Grandmother Ruth. I love hearing about all the fun events they have planned and she’s made a lot of friends (and loves visiting with their pets). She especially loves that she can have her cat. The staff is wonderful and even sends me pictures from different events and when she gets her hair done. It’s comforting seeing her so happy. A special thank you to Ms. Danielle Potter for giving her hugs from us. It means everything. Brookdale Paddock Hills is truly a blessing to our family!