The Windsor of Ocala

meaghann bernardy

We had so much hope for the Windsor of Ocala for the care of our mother. My mother was able to move in the summer of 2021 when likely there was a lot of vacancy due to COVID. My mother suffers from dementia, she has good days and bad days. We received no regular updates from the management or staff. With very little notice the "head of nursing" (who is an LPN not an RN- therefore does not have authority to make clinical decisions), decided that my mother was a safety concern for elopement. We were put in a crisis situation trying to arrange a new living situation for my mother on very short notice. I suspect that once the world opened up after COVID, the Windsor found an easier patient than my mother. Very disappointed.

Lee Ann Thurston

Our family has such respect and gratitude to all of the workers at Windsor of Ocala! They took amazing care of my mother in law 11 years ago and now many of the same employees are caring for my mom! Their love and patience with the residents are comparable to none! We love Windsor of Ocala!

R Lord

Brenda Pickard and Marti were wonderful in assisting me with an ideal placement for my Father. Their integrity and kindness was a tremendous support to me in this difficult and no doubt final transition for my Father. They helped me to feel like I am not alone. Their caring made every aspect of the process seem doable. Many Thanks to You Both!

Donna Jean

After years of bringing my Dad here for special events it came time to consider optional living arrangements for him, he turns 99 next month. Although he hopes to stay in his own home "forever" and I told everyone that up front, when I visited to preview apartments, services, etc. I received the most kind and warm welcome I could ever imagine. From the time I was greeted at reception throughout my entire visit and tour Brenda, Marty and everyone there was patient, honest and truly focused on his needs and what I was looking for on his behalf. I fell in love with the apartments; big rooms, calm colors, each with a safe kitchen, bathroom and living area all with a touch of elegance, tradition and respect for privacy. Brenda listened to my concerns about his unique circumstances and candidly shared what variety of living arrangements and even outside services (like Hospice) could be incorporated into their community. I was truly impressed with their professionalism and deeply touched by their gentle approach as they took the time to learn about my Dad, and then Brenda came to visit us! It was amazing, she and Dad got along great! He's still planning to live at home for now, but he and I both now know there is a warm and welcoming option available at Windsor of Ocala. Thank you for a wonderful and heart-warming visit!