Baskin-Robbins

Pettrick Talley

If I could give it negative I absolutely would. This place is horrible. They NEVER have anything and the customer service is horrible. They need to just close the entire establishment, fire everyone and turn it into more parking space for the businesses that know how to operate.

Robby

We've been twice now and something is wrong with this place. We wanted 2 cappuccino blasts and 2 cookies and cream milkshakes the first time. They didnt have any of the proper ice cream for these and everything was made with chocolate or choco chip. We decided to give them a second chance today. We ordered 2 cappuccino blasts with whipped cream,a small scoop of vanilla, and an oreo milkshake. They agreed and we pulled up. No whipped cream, they had to use the wrong icecream for the blasts, the vanilla was jamocha instead, and the oreo milkshake was choco peanut butter instead. We sent back the scoop and asked for chocolate to replace it, they were out of plain chocolate as well. We will not be returning.

Stephanie L

First time there and now i see why all the bad reviews. Was in the store looking at cakes almost 10 minutes before i even got acknowledged (mind you, there wasnt another single customer in the store)...and that was just an employee that was standing in the corner talking to another employee saying "did ya need something?" Told them i was looking for a vanilla ice cream cake but didnt see any and the response was "oh...yeah, just chocolate" Customer service is awful. The cakes they DID have looked half melted. Ended up just walking out.

James Heinsman

Most DD-Baskin Robins are good. But not the one on 50 in Courtland. I know why their not busy. Ordered a Banana Split and it had no syrups on the ice cream. When I asked about it, I was told they don't carry any syrups. What? Its an ice cream store. Smallest portion I ever had also. Sad. Will not stop there again when I'm in town.