Popeyes Louisiana Kitchen

Junior Diaz

Overall good food. But make sure you double check your order, they always seem to forget something. Been there 3 times in past month and a half or so and order family meals. Either biscuit's we're missing, and another time both biscuits and large sides.

Kim Patterson

It never fails with this place! Never gotten a correct order from here. I ordered the three-piece dark meat with mashed potatoes and a large iced tea. My daughter ordered the nuggets and Cajun fries and a large iced tea. My daughter also reiterated twice that she wanted fries with her meal. Needless to say, we sat at the drive-through window for approximately five minutes. They finally gave us our order and forgot about our two large iced teas. So we went home and our order was wrong! Unbelievable! Instead of getting a three piece that I paid for, I got a two piece with my mashed potatoes and my daughter got her nuggets in new fries. She also ordered sauce for her nuggets which we never got her and my order did not have a biscuit but hers did. This place needs to have some thing done to where the management can make sure they’re all in the staff exit program. Turned around and came back to the store but, they were closed. I guess at closing time they really don’t care what they give people as long as they get rid of it and if they don’t have enough they just short people. I want what I paid for and I didn’t receive it! This is a disgrace!

Allie Robles Williams

Pulled into the drive through Tuesday 5/17 at 9:37 pm. They ignored us at the order speaker and after saying "hello" 2 or 3 times, they said to pull around to the window. We tried to order a chicken sandwich, but she mumbled that they only had a couple of chicken biscuits. We inquired and she said everything was already cleaned up.....it was 9:40 by now. They close at 10.... I was very disappointed that the employees were too lazy to service customers until the advertised closing time. So we went somewhere else I hope the manager reads this =(

Frank Carr

I truly love Popeye's spicy chicken with the Cajun spices. I have been a fan since the ’80s and love the food. I had been inspecting a 101-year-old home in Orlando and missed lunch so I was really hungry. My wife asked if I could pick something up on the way home. This was not my first visit to the Sanford location but traffic was backed up on I-4 so I took the back way home instead, I stopped here instead of the Orange City location. I ordered the 12 piece family meal with mash potatoes, coleslaw, and an additional large mac n’ cheese. While sitting in the line, I could see all the old grease stains around the back door and the dirty garden hose left out for someone to trip over. I was thinking, they should screen this area off if they were not going to keep it clean. The sight honestly killed my appetite. Just then, my wife called and asked if I would get an additional large mash potato and large coleslaw. The size of the sides seemed to have been getting smaller over the years or maybe it is just my family is growing. When I got to the window, I asked the drive-thru cashier if I could add the extra items. She slammed her open hand down on the stainless steel counter and went off to get the manager. The manager said yes to adding the two extra items at the window. The cashier gave me the new total and it was only $3 more than the first total $38. I knew something was wrong but did not want any further conflict with this woman. The food was good as usual but the chicken had an old oil flavor aftertaste. I will do my best to avoid this location in the future even if it means staying on I-4 when it is backed up at the bridge. The last thing you want after a long day and driving in traffic is a confrontation over your dinner.