Florida Department of Children and Families

Category: Government office

Address: 200 N Kentucky Ave, Lakeland, FL 33801, USA

Phone: +18009622873

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Sabrina Cross

May 17, 2022

Glorified call transfer center. That’s it. And majority of the time they give you a random phone number that either doesn’t work, or has absolutely nothing to do with what you need. Dozens of calls later to numerous numbers, but thank the lord they gave me the number to Protective Services when I was asking about Medicaid. Seriously, screw the state of Florida and all its state workers. Essential my a$$.

Joy Boyd

May 12, 2022

I opened an my access account and they closed it the second day and this happened two times already. I called for help and they would not give me info of what I should do. They are very rude and nasty.

Vivian Campbell

Mar 17, 2022

Can I give a - sign. NO ever answers. If you hold on 3 hours they disconnect the call. There are timely matters that must be answered how can anyone do that if NO ONE EVER ANSWERS THE PHONES/ what a disgrace.

Riley

Oct 2, 2018

DCF Came to our house 3-4 different time because of reported abuse. Multiple cases have been opened and closed within a matter of weeks. Nothing has changed, the verbal abuse is still a constant thing in the household. its sad to see nothing change, while the fighting, arguments, and threats from my dad still are a daily. Thanks DCF, i feel utterly alone and hopeless at this point.

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Questions & Answers

Why is the phone # listed saying its for abused children? Ppl have questions.. Can't get answers if there isn't an actual # to call..???

Joy | Sep 9, 2019
theresa Henderson | Sep 9, 2019

What exactly are you looking for? DCF covers a broad range of specialties. If you are looking for ACCESS, the call center number is 8667622237, if you have any other questions or want more individualized answers feel free to stop by any service center and speak to a specialist.

Yeah I have been trying to get a hold of the lady that is doing my case an ever SINCE THE 10TH OF THIS MONTH I HAVE BEEN CALLING LEFT AN RIGHT AN NEVER GET NOBODY OR EVEN GET A PHONE CALL BACK TO DO MY PHONE INTERVIEW I EVEN WENT TO THE POINT

CarolAnn Gallamore | Dec 12, 2021
Maria Dryna | Mar 12, 2022

What happened after you went there?

Can I apply for medicaid for my grandchildren here?

Janice Beard Dawson | Sep 9, 2018
Michelle Koppenhofer | Sep 9, 2018

Yes on the first floor. They have computers to apply.

Medacid and food stamps who can I talk to

Travis Millwood | Sep 8, 2021
Jennell Wallace | Sep 8, 2021

There's a security guard inside the front building that can assist you because the office is not open to the public.

I need some papers sent to me , can't get any phone numbers to put me through so I can speak with someone???

Victoria Cantrell | Sep 8, 2020
mary praiswater | Sep 8, 2020

863 499-2222. Opt 2

Do I need an appointment to speak to someone at FDCF.And do they tell the person you are talking about.

Diane Brock | Sep 8, 2020
Ms Johnson | Sep 8, 2020

No, you don't need an appointment. You can go to the office downtown. Go inside and speak to a office representative. Or you can have someone speak to you on the phone, Yes their name is givin

Is there parking spaces or do you have to park on the street

Denita Warren | Sep 9, 2019
Terrance Burkheimer | Sep 9, 2019

2hrs roadside prking. Then munn park has a paid parking lot.

What’s the phone number to the local Lakeland office

Danniele Bishop | Sep 9, 2019
Jason Brownlee (jAyB86tReY) | Sep 9, 2019

There's no direct number. Sorry.

I am currently receiving snap benefits in Las Vegas , however I moved back to Florida a week ago. How do I get those benefits in Florida?

Richard Peterson | Sep 9, 2019
Andrew Pilgrim | Sep 9, 2019

You will have to provide verification (contact the department in Las Vegas/Nevada for a fiorm) that benefits/assistance has ended in another state before you will be eligible in Florida.

Are you opened today?

ximena calderon | Sep 9, 2019
Carolina Goicoechea | Sep 9, 2019

No

can I call and not tell who I am.

that_boy_ssudeey | Sep 9, 2019
CarlaJ Bradshaw16 | Sep 9, 2019

Yes

Read More

IS THERE A TE. NUMBER WHEREBY I CAN SEEK HELP FOR PROGRAMS FOR THE ELDERLY AND DISABLED SO WE CAN STAY IN OUR OWN HOME?! PLEASE WILL SOMEONE PLEASE SEND ME A NUMBER TO CALL THAT IS NOT A HOTLINE?! THANK YOU. OR AT LEAST PROVIDE INFO OF WHOM TO CONTAC

BRIANNA BUDD | Sep 9, 2018
theresa Henderson | Sep 9, 2019

You call always call 211 and look into Adult Protection as they would have numbers for you

Verification of employment/loss of income Section 1 is that for old employer or new employer to fill out

Dreama Owens | Sep 9, 2018
GoofBall TV | Sep 9, 2018

If it's verification of employment, them new employer, if loss of income then old employer

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