United States Postal Service

JT

We just moved to the area and we cannot get mail yet at our new construction due to some disagreements but ordered 3 packages and tracking showed “can’t access to deliver”. Went to the post office on a Saturday waited 5–10 minutes was then pushed to side door for our hold mail and thankfully they had all our packages and mail as well. Explained the situation to us about how long till we will get mail to our mailbox and we’re very nice and helpful. This our first introduction to this post office and it definitely went better than most of these reviews but obviously not sure what people others have dealt with, we definitely went thinking the worst and it was much better. Lastly the post office even followed up with a phone call later to make sure we were taken care of from the request we had put in the night before about our packages. Hopefully it goes this well moving forward.

Viancheska Lopez

Horrendous service. If you’re a business owner do not’ use this facility to ship out your packages. They lost over 20 packages costing me a little bit over $2000. While I was there waiting to speak to someone literally every other person was inquiring about lost packages that were not tracking. The postmaster and the employees could care less. I will be calling the business line for assistance. Run don’t walk away!!

Donna Chandler

Delivery attempted, no access to delivery location. What is wrong with you people? This has happened so many times. The last two was dropped at the wrong address. I need my dogs medication before he runs out. Hire some people that can do the job. Plant City is the worst. Maybe a new manager may help, but I doubt it. So sad

Edwin Rodriguez

I run a business and unfortunately have to deal with this place every day to ship my customers’ orders. Staff told me if I made my drop off before 5pm it was guaranteed to be scanned and received. This is never the case as my customers sometimes wait days before getting a tracking update. They often lose my outgoing mail, and when there is an issue that requires me to speak to the staff there, they are almost always incredibly rude, lazy, and so clearly eager to get rid of you. One star because customer service has always been terrible for me here, and now I have to eat the cost of lost merchandise because everyone here just washes their hands of any responsibility.