UPS Customer Center

Category: Shipping and mailing service in Lake Wales, Florida

Address: 755 E State Rd 60 W, Lake Wales, FL 33853, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 1–5PM

Tuesday: 1–5PM

Wednesday: 1–5PM

Thursday: 1–5PM

Friday: 1–5PM

Saturday: Closed

Reviews

Larry Brooks

Aug 22, 2022

The staff is very helpful and friendly. The Center was a little bit of a challenge to enter due to construction on Hwy 60, but it has improved.

Alex p

Jun 1, 2022

The lady behind the counter was so polite and helpful she was helping me send a package to New York.

Victoria Price Avon ISR

Oct 31, 2021

Thank you soooo much for going above & beyond so that I could get my orders out to #1 a birthday girl #2 a vacationer! I could not wait one more day on these & the girls in the office helped me set up an early pickup at the service center! I thank you & my Avon customers thank you!!

Shari Horvath

Jun 10, 2021

Unacceptable that there is no live customer service, only automated system. Also unacceptable that you are prompted to join a special club to receive updates ON A PACKAGE THAT'S ALREADY THREE DAYS LATE! Why aren't the updates automatically available? USPS is much more efficient.

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Questions & Answers

Eventhough they dont open till 1 is there a drop box to drop of packages?

Donna Hogan | Sep 9, 2018
Bob Mello | Sep 9, 2018

I got there at quarter till 8 one morning. The office was closed. But they were working inside the warehouse sorting packages. A driver saw me walk up to the door and told me just go in the side entrance there and give the package to the lady. I walked up there and her the package thank her and she scanned it and on it went.

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How to recuperate a letter refused on the 4th of december by error???

yvon grenier | Sep 9, 2018
DJ Henry | Sep 9, 2019

I see this is in the past but anytime a parcel is refused by a receiver, the parcel is immediately returned to the sender. At this point you will need to contact the original shipper as this is outside the scope of UPS. Cheers

I have a package I need to send to my cardiologist. Do you pick them up? I don’t have a way to get it to you and I was supposed to send it back yesterday?

Katherine Moreno | Sep 8, 2021
UPS Customer Center | Sep 8, 2021

Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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Just a question. What’s is an appropriate dress code for an interview with ups

XO. ZEE | Sep 8, 2021
Ash W | Sep 8, 2021

With any interview, I recommend to dress to impress. Nothing too high for the position, but as high as you can go with it. I wore a polo and khakis for an interview with Burger King, mind you, but that's just my philosophy. I'd say anything from polo and jeans to dress shirt and pants would be appropriate for any entry-level position. Usually the front desk admins are wearing jeans and a polo as uniform, anyway, so it's really anywhere in that range.

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Have a delivery scheduled sometime between Wed 06/18 and 06/25. Is it possible to have package held up until Monday 06-17-19 because everyone at delivery address will be on vacationl

Frank Platt | Sep 9, 2019
carlos montalvo | Sep 9, 2019

Yes

a note on the door from your driver , how to know when he will try again.

pat merritt | Sep 9, 2018
Bob Mello | Sep 9, 2018

Should say on your door notice. They usually make three attempts period after the third it goes back

I have a appointment at 10:AM today but it says you guys open at 1 what time should I go?

Zb | Sep 9, 2018
DJ Henry | Sep 9, 2019

Hi there J, If you cannot attend the service center from 1300hrs, you should consider using a local UPS store as they are open from 0730-1800hrs. That would enable you to attend to your parcel before your appointment. Hope this helps for the future. The local UPS store is listed at: 23781 US-27, Lake Wales, FL 33859, USA.

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