Hampton Inn & Suites Teaneck Glenpointe

Amber Holland

The thermostat wasn't working when I got into my room and the room wasn't ready for my check in time. The black out curtains didn't close all the way and the amenities room (laundry room, deck eating) are not connected to the digital key, which made me need to obtain a plastic key as well. The response to needing assistance was the quickest I have had and my issues were addressed with speed and friendly staff. Staff has offered intimate and detailed information on which bus routes to use to get where and the easiest way to do the little things as well as some fun tourist options that were meaningful to them. The top floor has a nice view, if very distant, of Manhattan and it doesn't have the building cluster of the inner city. Nice happy medium. Staying on the top floor at the end give the best view for price. The bar is very small but they had a snack, soup and salad, and cheese platter section available to go with the hotel bar's 5pm-10pm service time. Overall, I would say it's a decent bang for your buck if you don't want to be in the thick of it. The business center on the main floor has lots of open spaces and plenty of comfortable looking chairs to lounge in. The gym is rather small, but it does have a decent selection of equipment.

Tammi Wells-Woods

The hotel is beautiful. The lobby is inviting. Loved that I could sit in the lobby and be Covid safe. It is close to the bus stop. We bused it to and from the city. And we felt safe. There is no place to walk to for food except the Marriott. The only issue we had is with housekeeping. It was 3 of us in the room the first day they only left 2 towel sets. The next day they did not even clean the room so we had to ask for towels. It took the over an hour to bring it up. The next day the room was cleaned.

Pearl White

The room is spacious, comfy, clean, and quiet. The bed was perfect with a weighted comforter and large pillows. All the amenities you could need for a short stay, or even a longer one. Close to Manhattan. Breakfast was yummy. No parking for bus groups, but they made arrangements with the neighboring lot. That was nice. It was a little upsetting that only 1 elevator was working unless you wanted to go to the connecting hotel and use that one, but it was a minor inconvenience and one they were working on. I would stay here again.

betty Breeden

We stay at this Hampton Inn many times since we have family in the area. We haven’t stayed there in almost 2 years because of Covid. Wow how it has changed we arrived around 6PM there were 3 people at front desk and 4 families waiting to check in Only one waiting on customers. We waited 10 minutes and checked in ready to go park our car when the employee told us about a $15.00 per night parking fee. No mention of that on the website I booked on. He told us we could park across the highway at the Hilton. It was dark and 25 degrees outside we paid the fee. Staff needs to work on customer service. Hotel and rooms were very clean and modern. Went to go to the pool and was told they don’t supply towels. We had to use our bath towels. Needless to say I am not paying 150.00 a night and have to pay $15.00 a night to park and no extra towels for the pool. One bright spot was a great free breakfast buffet with very friendly staff keeping everything full.