Hanna Ashraf F MD

Ashlea Auld

Dr Hana is a good doctor & will admit that he does TRY to find solutions. I understand that not everyone has this experience with him. I do not go to him, however my grandmother is his patient & I go to almost EVERY appt with her as she is disabled(uses wheelchair). My rating is for his STAFF & office wait times. He’s seemed to have changed his front staff from when he was across the street & these ladies are actually kind. Also Brittney the PA & Bailey are wonderful. But DONNA, (I hope you read this) is flat out RUDE. Hana has been on vacation(Juneish- Aug) so my gmas script was called in to walgreen ahead of time for July. Fast forward to today her script is due, technically it was due yesterday the 2nd because there are 31 days in July. But things happen. Now here is where the bigger issue begins. My grandmothers appt was at 12:30pm, she was out by 1pm (an actual MIRACLE) anyway, the nurse claims she sent in the script. It’s about 2pm, nothing from Walgreens. I call the nurse DONNA. she says they sent it, it’s on Walgreens so talk to them. I did. No script. I call DONNA again, she proceeds to raise her voice at me & tell me it takes time & they sent it so she doesn’t know what to tell me. The actual pharmacist at Walgreens calls Hana’s office & this damn nurse DONNA tells her that there system has been down all afternoon! The pharmacist then asks her if I (her granddaughter) can come pick up a paper scripts & DONNA refuses. Dr. Hana is good at what he does but that lady needs a new job. She’s horrible, she’s rude and she lies. Who does that?! If she would’ve just told me that to begin with, the problem wouldn’t been solved. But instead she gets rude with me and lies. Be careful if you go to this office. This is not the first time his office staff have lied or not been in the same page about information. Even the pharmacist thought it was odd that I couldn’t come get a physical copy. So somethings up. And do not get me started on the wait times & over booking. Dr.Hana if you read this, control your staff.

Patricia Avery

I cannot believe im still sitting here almost an hour just to get a script to have shots probably 3 weeks or more from now .....not acceptable 😞

Erin ModgePodge1111

Dr. Hanna and his ENTIRE staff are extremely caring, compassionate and knowledgeable. Loretta, Jenn, Maria, Crystal, Donna, and Dr. Hanna have all played a major role in giving me my life back. I am so grateful to have found this office of amazing people. Thank you so much to the entire staff at Dr. Hanna's office!

Leslie Ferrara

After being diagnosed with CRPS for over 9 years, my medical care is my first priority. After researching Dr. Hanna and his practice, I decided to move 1,200 miles to have an expert to treat me. I couldn't be happier with my decision. Dr. Hanna is an excellent physician and also has a caring heart. He truly is dedicated to his patients, and improving their quality of life. The office staff is amazing to deal with, I can always count on receiving a smile from them to brighten my day. I highly recommend Dr. Hanna for all of your pain management needs.