Planet Fitness

Category: Gym

Address: 175 NY-59, Spring Valley, NY 10977, USA

Phone: +18454784195

Opening hours

Sunday: 7AM–7PM

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: 12AM–10PM

Saturday: 7AM–7PM

Reviews

Dery Martha

May 23, 2022

Probably the best gym I've been to and definitely the nicest one I've been to in NY and I've been a member of many through the years. Tons of equipment, super clean and really friendly staff. You can tell a lot of money and thoughtfulness went into Planet Fitness!!

tuli w

Mar 3, 2022

I am very disappointed with their customer service after requesting to cancel my membership and still I'm being charged.. I was emailing a few times this location and NO Response what so ever! This is not called service for your members.

Elise n

Oct 30, 2021

The attendants were constantly cleaning. I mean everything. This is a busy location in a strip mall. About four people were working behind the counter and one looked up when I beeped in to say 'Have a good work out" Which is nice, because …Hi Elise, thank you for the great 5-star review. We strive to provide a clean environment, excellent customer service, awesome amenities, and great equipment, so we're glad to hear we're hitting the mark! For an even better PF experience, check out our app to see our Crowd Meter to see how busy our gym is, home workouts, view account details, and more. https://planetfitness.app.link/download We look forward to seeing you at our Planet again soon!

Juanita Gonzales

Jul 2, 2021

Everything was good expect this guy call “Telucson” was rude to me. I don’t remember his last name. He was not nice to me at all. He was on his phone. I was trying to talk to him.But he was too busy to recognize it. It’s really not …Thank you for your feedback, Juanita. We're sad to hear that you had this experience, as we always strive to provide five-star customer service at our club. Please feel free to reach out to our management team for further assistance with this matter.

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Questions & Answers

If I have a gold card I can bring a guest

Terri Coyle | Dec 1, 2019
Mark Morris | Dec 2, 2019

Yes

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Why are you charging me when the gym is closed and I’m not able to use it????

sophia campbell | Nov 30, 2020
Shimon Perlstein | Dec 1, 2020

They said they were unable to stop the last month's charges from going through after the gyms closed. But they will be subtracting the amount of days they already charged before they start charging again now that they are open.

What do I need to open a membership?

Sussie Feldman | Dec 1, 2019
Have a Nice day | Dec 2, 2019

Yes

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Are you guys open tonight and what time are you planning on opening tomorrow?

Shimon Perlstein | Mar 5, 2021
Planet Fitness (Owner) | Mar 6, 2021

Hi Shimon, we're sad we missed you! Please stay updated through your club page here: https://www.planetfitness.com/gyms/?q=spring%20valley%20ny This gym will reopen at 9AM EST today!

what age do you have to be to work out by yourself?

kacey herlihy | Nov 30, 2020
Planet Fitness (Owner) | Dec 1, 2020

You need to be at least 16 years of age, Kacey. You still need a parent or guardians approval at sign up.

Are you guys actually opening on the 24th?

Jeffery Ventura | Nov 30, 2020
Planet Fitness (Owner) | Dec 1, 2020

Hello, Jeffery. This club is scheduled to reopen on 8/24/20 at 1pm. Reservations are not required. Here are the hours of operation for this location: Mon-Thu 5a-10p, Fri 5a-9p, Sat-Sun 7a-7p. This club will have a maximum capacity of 82 members. You can use the crowd meter located on the clubs' homepage (planetfitness.com/gyms) to view the current member capacity of the club in real-time. There are no shower or locker room restrictions. This club has no Black Card Spa Area restrictions, so tanning, hydro massage tables, and chairs, etc should be available. Please contact the club prior to your visit to ensure that those amenities are up and running. Be well and stay safe.

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You guys gonna open yet?

fywylee Betch | Nov 30, 2020
Planet Fitness (Owner) | Dec 1, 2020

Hello! As a result of the state-wide mandated containment effort in New York, the club is temporarily closed effective 8PM on March 16 and will reopen as soon as permitted. Thank you. Chelsea

Recently they announced that planet fitness will open, but you will have to wear a mask. Will you guys open anytime soon in response?

Jeffery Ventura | Nov 30, 2020
Planet Fitness (Owner) | Dec 1, 2020

No, members and guests are NOT required to wear a mask while actively working out, but must follow all local restrictions. But remember, members and guests must have a mask unless they are actively working out (and in accordance with all local restrictions) such as when individuals are entering and exiting the facility, cleaning equipment, and while walking on the gym floor between exercises.

Did they reopen already??

Yumi Sebbag | Nov 30, 2020
Planet Fitness (Owner) | Dec 1, 2020

Hi! While we don't have any official news to share just yet, we have been working hard to get the club ready for you and cannot wait to see you soon. In preparation for reopening, our awesome team members are completing extensive training related to our enhanced cleanliness and sanitization policies and procedures. Your health and safety remains our #1 priority. For the latest news on your local club as soon as it's available, keep an eye on our Facebook page and your Club Page at https://www.planetfitness.com/gyms/. For more details on our reopening plans and sanitation procedures, visit our FAQ page! https://www.planetfitness.com/health

If I belong to another gym, can I go here for a day just to try it out

Albert Rodriguez | Nov 30, 2020
Shimon Perlstein | Dec 1, 2020

You can ask them if u can try it out. They may let.

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Is it open 24 hours on sundays

Mark Klein | Dec 1, 2019
Shimon Perlstein | Dec 2, 2019

No 7 to 7 I believe.

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Can you pay in cash?

Martha cecilia Ramirez Beltran | Dec 1, 2019
jeankelly laguerre | Dec 2, 2019

No

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