Verizon

Category: Cell phone store

Address: 946 Schechter Dr, Wilkes-Barre, PA 18702, USA

Phone: +18008801077

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 9AM–7PM

Reviews

Chris Mergo

Aug 2, 2022

Went in looking to add service onto a 5G hotspot. Turns out the one I had was a little outdated, but Ali was able to make it work! Thank you!

Edward Ramirez

Jul 8, 2022

I went into the store and walked around for about 20 min. Not one employee acknowledged me. I was looking forward to upgrading my phones. I left with an extreme disappointment. Horrible Customer Service\No Customer Service! The 3.8 review explains it all SMH

Shaya Pita

Jun 22, 2022

Had a really wonderful experience at this store I was helped out by woman who had so much knowledge and knew everything about Verizon so well she must have been there for years. She was so sweet and helpful she helped me set up a WiFi hotspot piece in addition to my phone. Definitely gonna keep using Verizon thanks to people like her!!

Alex Makavensky

Feb 7, 2022

Salesperson told me my iPhone was no longer able to be used with Verizon. Told me I would have to purchase a new one. I called Straight Talk no problem with the phone or service. Buyer Beware!

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Questions & Answers

My screen is too dark. Howcan I correct it?

Elsie Kosmach | Nov 30, 2020
peg c | Dec 1, 2020

With galaxy S20 u can pull screen down from top & adjust brightness, or go to settings & fix it there

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Do I still need to make an appointment to go in Saturday to shop or

Dimand Diva | Jul 3, 2021
Mary Thomas | Jul 4, 2021

Hi Dimand, When you enter the Verizon they take your name and ask you why you are there today. (Its like pre registrating.) Then they tell you to have a seat until it's your turn and they call your name.

What are the Covid safety practices like here?

People are asking | May 4, 2021
Mary Harrison | May 5, 2021

Still very strict. When I stopped by, only 2 people were allowed in store at one time. Any more and you had to wait in your car Appointments were encouraged but they'd see you if you didn't have an appointment.

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Is king.s college Wilkes barre on your monthly discount program.

Cynthia Mailloux | Dec 1, 2019
Charlie Lapinski (Charles) | Dec 2, 2019

I don't think that you get a discount for being a student

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