Address: 215 W Pearl St, Pomona, CA 91768, USA
Phone: +19096221067
Sunday: 9AM–5PM
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–5PM
Yesenia Eem
For recovery this place is alright but don’t recommend.
Chris Bell
I've been coming gor 6 1/2 years off and on with diabetic ulcers they've treated them every time and given me physical therapy as well. The staff always has been caring and kind. My needs have been met and now that I'm an amputee their care is the best I've had. I love country oaks. They make me feel like family.
Carol Harrison
Where do I start! My father needed a nursing facility and he needed to be monitored for several deferent things. If i wasn’t there always my father would have gotten sepsis from and infection. So many things went unnoticed. At times i would push the call button for my Dad and no one came till about 40 minutes later. Some of the staff was rude and did not know what they were doing or what to look for in order for their patience’s to stay safe. The management lacking to say the least. Horrible place!!!
Jenna Nunya
If you want a caring, nurturing & responsible place for your loved one(s), PLEASE LOOK SOMEWHERE ELSE! This establishment is NOT recommended to anyone by me, or my family. My grandmother has been here for nearly 2 months and she has far more problems now, than she did when they first placed her in here from Pomona Valley Hospital. They're highly secretive with the medications they're giving to her which makes me wonder what they're REALLY giving her since she is only getting worse by each passing day. She had foot problems for the last few years and she has been taking great care of it herself but since she's been in this place, they don't clean it, dress it or anything to help the healing process. They seem highly neglectful, especially with things like this. 2 weeks ago (prior to finding someone from hospice), her legs and feet were extremely swollen due to water retention and based on how much worse she got, I can safely assume that they were not giving her any lasix although, it was recommended that she did. *If it wasn't for the worker from hospice getting on their ass about it, who knows how much worse it would've gotten.* The staff seems nice, at first glance but in reality, they've shown that most of them don't care for those that stay here. If they did, our loved ones would be getting better, NOT worse. And to add insult to injury, everything we brought from home (bed comforter, pillow cases, cell phone, her favorite head band, and other miscellaneous things), have came up missing or, with other patients. So, in a nutshell: •They're neglectful of skin & general care •They do not give the proper medications needed to help with certain diseases/illnesses •They're secretive with the medications they're giving •Some of the staff members have really bad attitudes when we ask them questions regarding their patients •They steal from patients It's best to look for another facility that will care for your loved one(s) than to have them stay here. This is an awful place. *To those that have lost someone due to this place, my condolences to you and your family.*
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Only use as a Last option
absolutely. You can coordinate directly with Ana in admissions and she can assist
I'm happy to help you. Who are you looking to get in touch with?
Have you already spoken directly with the Administrator or Director of Nursing?
It depends what kind of rehab you're looking for- Country Oaks is a 24 hour skilled nursing and sub-acute facility. About 50% of the patients come from the hospital for short-term rehabilitation/physical therapy/nursing care while the other 50% are there for long-term care. You're invited to call the team at your convenience to see if it is the right fit for your son.
That is GREAT! So is there more than one cordless phone at your facility??? I would like to be transferred My Loved One In Less Than 13mins.
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