American Collision Centers

Category: Auto body shop

Address: 18822 Parthenia St, Northridge, CA 91324, USA

Phone: +18187725757

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Jim Houghton

Jul 27, 2022

This is a curious review, since ACC did not repair my car. What happened was our Tesla Model S was right on the cusp of being considered a total loss by State Farm. We didn't want to let go of it, a great car. SF said they'd pay, but Rene at ACC convinced us that by the time all was said and done the car would cost too much to repair and the insurance company would ultimately insist on totaling it. He gave generously of his time and expertise -- we were hard to convince -- but Rene helped us make the right decision. I hope not ever to need a body shop again, but if I go, I will certainly be going to ACC. PS -- what I did not realize at the time but came to learn later is that Rene is actually a State Farm adjuster. That makes his assurances that the car needs to be totaled line up with theirs and...well, I just don't know. I'm going ahead with the total loss as I'm tired of fighting with SF, full disclosure would've been nice...

Hasmig Jasmine Boyajian

Mar 7, 2022

They are awesome here!! Always get everything done perfectly, and timely. Honest and hardworking. I refer everyone to them and have been going there for years! They are also certified Tesla pros and take care of your Tesla needs. Definitely recommend them for all your car collision needs!

Robert Trick

Oct 7, 2021

2021 Tesla Model 3P- Rear Bumper Damage Had a terrific experience with Tina and Rene throughout my repair process. Tina was very helpful and polite right away with my first phone call. They had me scheduled for an estimate within a few days. Rene was extremely friendly and reassuring throughout the repair process. I won’t hesitate to use ACC again if needed. 10/10.

Steve S

Feb 27, 2018

Really appreciate the shop, they do extraordinary work and make sure that everything is put back together to original if not better standards. The only reason I went to them is because my insurance company said they were really good I was in Northern Cal when my wife and I's car got into a wreck and sent our new Mustang to the shop blindly. One of the best decisions I have made! They were always in contact with me letting me know what's going. Paul Asar Hector Tina Anna are all very helpful and just genuine good people. Talk any one of them and they will help you out.

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Questions & Answers

How long does it take to do the repairs?

American Collision Centers | Sep 7, 2021
American Collision Centers | Sep 7, 2021

Depends on the damage.

How soon can you wash your car after an auto body repair?

American Collision Centers | Sep 7, 2021
American Collision Centers | Sep 7, 2021

The paint repair process involves heat treatment, so you are immediately able to wash your car if needed. We return the cars with full detail.

What kind of warranty is offered on repairs?

American Collision Centers | Sep 7, 2021
American Collision Centers | Sep 7, 2021

Lifetime Warranty

Will the paint/finish match the rest of my car?

American Collision Centers | Sep 7, 2021
American Collision Centers | Sep 7, 2021

Yes.

Is my car covered with insurance while it is in the shop from Fire/Theft?

American Collision Centers | Sep 7, 2021
American Collision Centers | Sep 7, 2021

Yes.

Does the Auto Body Shop have rental cars on their lot or do they provide loaner vehicles?

American Collision Centers | Sep 7, 2021
American Collision Centers | Sep 7, 2021

We offer a rental service from local providers such as Enterprise.

How Long Does An Estimate Take?

American Collision Centers | Sep 7, 2021
American Collision Centers | Sep 7, 2021

Depends on the damage. Bumper job takes on average 15 minutes. Other than a bumper job, the average is an hour to fully assess the damages. You won’t need to wait in person either, we can take photos and email you for your convenience.

Can You Repair My Car If The Frame Is Damaged?

American Collision Centers | Sep 7, 2021
American Collision Centers | Sep 7, 2021

Yes.

Do you work with Insurance Companies?

American Collision Centers | Sep 7, 2021
American Collision Centers | Sep 7, 2021

We work with all insurance companies. We are currently partnered with State Farm, Farmers, Mercury, Ameriprise, and Nationwide as a DRP (Direct Repair Program).

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