Rich Castro - State Farm Insurance Agent

Category: Insurance agency in Fremont, California

Address: 39500 Stevenson Pl Ste 208, Fremont, CA 94539, USA

Phone: +15107911454

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

John Wheetle

Jul 22, 2022

Moving to California in the next few months and wanted to get some quotes so I’m prepared for the additional expenses. I was so lucky to get Jamie on the phone. She was very positive and really made me feel welcome and heard. She even took the time to tell me the history of the agency and all the “team members” that make it. I will definitely be calling Jamie at Rich Castro’s office when I move.

Calijoe

Jul 15, 2021

I can't say enough about the service from State Farm! Absolutely the best! Jeanette, Jamie and the whole crew always takes super good care of me. Customer since 2005

Cathy Oregon

Jul 10, 2021

I was rear ended and called Rich’s office, I was so fortunate to have Julie answer the phone. I was on a bridge, had never been in an accident before and Julie was so helpful in assisting me and letting me know where to tow my car to. I felt so well taken care of and that they really cared about me personally. This is exactly why we have had Rich and his extraordinary team take care of us for years. They have always been responsive to our needs and available to answer any of our questions. One of the best decisions was to have Rich and his team as our insurance agent!

Ashley Melikian

Nov 18, 2020

This is long overdue!! Incredible people at this office!! Jeanette ALWAYS picks up the phone when I need her to help me with anything at the drop of a hat she always sends me what I need! I can't thank her enough for always having my family's best interest! I have called so many places to compare quotes and NO ONE can beat the amount of coverage and price. It's not just about the coverage for me it's about the relationship and availability to show up and pick up the phone when things matter the most! During the fires this year we left our home but before we did we made sure to take video's of our home and call Jeanette just to triple check coverage and during the most hectic and uncertain times she is calm, collective, and just goes above and beyond always. I can't say enough good things about her!

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Questions & Answers

What factors influence car insurance rates?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between market value and replacement cost?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Can I pay by phone or mail instead of online?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

Why should I sign up for the Paperless Notice of Privacy Policy?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What is the difference between sending my quote and purchasing with an agent?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Is my payment information secure on your website?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What can I do on the State Farm mobile app?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How do I download the State Farm mobile app?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

What if I have more than four vehicles or four drivers in my household?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

Can I use my check card or debit card?

Rich Castro - State Farm Insurance Agent | Jul 9, 2022
Rich Castro - State Farm Insurance Agent | Jul 9, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Rich Castro - State Farm Insurance Agent | Sep 7, 2021
Rich Castro - State Farm Insurance Agent | Sep 7, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Rich Castro - State Farm Insurance Agent | Sep 7, 2021
Rich Castro - State Farm Insurance Agent | Sep 7, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Rich Castro - State Farm Insurance Agent | Sep 7, 2021
Rich Castro - State Farm Insurance Agent | Sep 7, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Rich Castro - State Farm Insurance Agent | Sep 7, 2021
Rich Castro - State Farm Insurance Agent | Sep 7, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Rich Castro - State Farm Insurance Agent | Sep 7, 2021
Rich Castro - State Farm Insurance Agent | Sep 7, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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