Vons Credit Union

Category: Credit union in El Monte, California

Address: 4455 Arden Dr, El Monte, CA 91731, USA

Phone: +16264441972

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–5:30PM

Saturday: Closed

Reviews

JJ Navarrette

Apr 6, 2022

I've been with VFCU since 2009. They've helped me with 2 loans and have resolved all my disputes with card theft or account hacking. Today Darlene Acero helped me with another dispute which I believed to be already in the works. It wasn't. I gave Darlene attitude and she still put up with me. And helped with the problem. Thank you ma'am, and thank you VFCU.

Henry E

Sep 23, 2019

I've been banking with the credit union since 2007, I've never felt compelled to write a review until today. I've always thought the credit union has been very helpful and I've never had a problem with the them. I got my first credit card from them and also my car loan no problem. But today stands out the most. (9/23) I stopped by a restaurant to pick up breakfast and they charged me $918.03 I caught it right before I signed they tried to cancel but it still went through. I called and spoke to someone Named Darlene. She deserves a raise. She handled my problem fast and gave me some good advice to try to get a free breakfast lol!! Definitely a bank I will continue to bank with!

Ashley

Feb 1, 2019

Vons Credit Union has, by far, some of the most unprofessional staff I’ve ever dealt with. I work in a customer service environment and can’t believe how some of these folks handle themselves on the phones. I’ve had my card information jeopardized several times with them, but have had zero issues with other credit unions. If that’s a concern of yours- it’s probably a good idea to stay away from this credit union. The real kicker- they’ll probably try to charge you for a lost card. Every person I’ve spoken with over the phone is extremely condescending and unhappy about having to do their job. I would not recommend this credit union to any of my friends or family. They’re a prime example of why people go with big banks.

Kimberly Brock

Feb 27, 2016

They're okay. I missed a loan payment because I was out of work, and they harassed my sister and I until I threatened the person doing it, since then it's okay. They really need an operator after hours and/or on the weekend. Friday, I went to Best Buy to purchase a Surface 3 with accessories, which totalled $596 and change, that was declined by the credit union. About 30 minutes later I get an automated call confirming it was not fraud, and that I was in posession of the card. Experiencing that was quite frustrating, and I told the seller I would be back tomorrow(Saturday), but I am worried the same thing will happen again.*groan*

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Questions & Answers

Anyone else not able to use there bank account right now

Sean Garrett | Aug 8, 2022
Sean Garrett | Aug 8, 2022

Turns out it was a power outage

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Open on Monday Columbus day holiday?

Esdras Jr Caban | Nov 11, 2021
Michael Estrada Ramirez | Nov 11, 2021

No sign showing if then it might be open

what is the max amount of a check can be mobile deposited?

Albany Lee | Sep 7, 2021
Mario Arreola | Sep 7, 2021

3000$. last I tried was in 2018 and I never tried again.

How do I go about finding out what my pension income will be when I become old enough to retire in 2 1/2 years? Kendall Brown

Kendall Brown | Sep 7, 2020
John Alvarez | Sep 7, 2020

Is this your pension from your employer? Ask your benefits office.

Can I exchange dollars for Mexican pesos?

Rick Rivas | Sep 7, 2020
John Alvarez | Sep 7, 2020

Don't believe they do that at any FCU.

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Did Vons Credit Union change name? everytime I try to log on it end up Certified Federal Credit Union and I'm kind of scared to log on it might be a spam!

Raul Tinio | Sep 8, 2019
George whiplemyer jr. | Sep 7, 2020

Yes they did. Ad they are the same people, just different name.

Is there any vons c u open saturdays

Miguel Aguilar | Sep 8, 2019
Ed Tereszczuk | Sep 8, 2019

No.

I wanted to know how do i get my pin. I got. The app

armando mendoza | Sep 8, 2019
J.C. Villarreal | Sep 7, 2020

Call customer service

Does VEFCU still offer interbanking with other Credit Unions? Arrowhead no longer available as of Jan 1st. Thanks

vincent duran | Sep 8, 2019
Paul Cardoza | Sep 8, 2019

What is Interbanking?

How long does it take for a deposited check to clear your account?

Manuel Ritchie | Sep 8, 2019
J.C. Villarreal | Sep 7, 2020

3 business days... Your best bet is to take it in. Or use app

How do i check my account

Gery Pearson | Sep 8, 2018
rocio guzman | Sep 8, 2019

How do I check my account?

I deposite a check of workers comp i want to know when is available

rita cordova | Sep 8, 2018
Lorena Molina | Sep 8, 2018

Do you usually deposit that kinda check often? If not it will take about 3-4 day to release. Call in on Monday to see if they can release before. We are open from 7-7.

Do I need a to have an envelope to make deposits in the CU’s ATM?

Angel Nunez | Sep 8, 2018
Sandra Noguera | Sep 8, 2018

I haven't used the banks ATM in over a year but when I did. I had to use an envelope to deposit money. They do give it to you but have a pen/pencil ready.

When the ATM states you have reached your daily limit but you haven't even made any withdrawals , are you still able to make purchases?

Sara Aguilar | Sep 8, 2018
Sandra Noguera | Sep 8, 2018

I would contact your Vons Credit Union Bank. Good luck.

Can I deposit at 711 for von

Yesenia Corona | Sep 8, 2018
Cynthia Martinez | Sep 8, 2018

No, i dont think so

Like to open a on line account so I can transfer money from my savings to my checking account

darric johnson | Sep 8, 2018
Sandra Noguera | Sep 8, 2018

Just walk in and they can set you up. I can easily transfer money through my laptop or cell phone. I can also transfer money into some one else account.

I am lockef out of my account. how do i get back in?

Dolores Ann Lucero | Sep 8, 2017
Janett Savitt | Sep 8, 2017

I need address to deposit in my account from imperial beach ca.

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