James Avery Artisan Jewelry

Kate R

As previous reviews mentioned, incredibly rude staff of mature ladies seem to profile customers, roll their eyes, cut you off, and generally act like they don’t want to help you. Went to visit my usual James Avery in Allen, where staff is always pleasant and happy to assist.

Alex R

I have been coming to James Avery and this location for years, the staff has always been excellent and so helpful. Well I was "helped" by Courtney this last time I was in and I have to say I will never be back. She seemed to act as if I was inconveniencing her and had a very condescending attitude. Now when I go to a store I don't expect to be treated as if I am bothering bothering them and they have better things to do. It is such a shame as this store has always been a favorite of mine till now.

Kristen M

I like the quality and craftsmanship of James Avery jewelry. Yet, I prefer shopping at the Prosper location best. You are greeted immediately and the staff gives personal attention.

alexa kipness

I will never visit this location again. None of the workers even make eye contact with you or try to help you. After going up the registers at the back and waiting there I finally was greeted with pure rudeness from some employee named Valeria. She clearly did not want to talk to me or be there- much less sell me what I came there for (and we spent almost $200 there). She had the most unpleasant look on her face and response to everything I asked even though I was being super nice. I was shocked by the way I was treated. I even had to ASK for my jewelry to be put in a box/bag which resulted in her rolling her eyes.