Seaport Windows and Doors

Russ Peterson

Our doors were a special order that required a great deal of coordination. Crystal was phenomenal about dealing with the details. Peter did an outstanding job on installing them and making sure every detail was tended to with an expert 's eye. Alex was always available to answer questions and make sure that the project went smoothly.

Gretchen Ely

Seaport staff and install team was top notch. From the start with a very thorough review of my needs for new replacement windows, a timely and professional plan and bid was presented. Alex Herrera kept me informed and answered all my questi9ns in a timely manner. The installment team was courteous and professional. They did everything they said they would and more. I’m so happy with the job they did. I highly recommend Seaport Windows and Doors.

Pam Rubin

I had an excellent experience with Seaport Windows. Alex Herrera Is a very knowledgeable. He was able to explain the problem that had developed with the windows we installed when we built our home. His proposal was reasonable. We gave him the OK to order replacement windows. Installation was flawless. I highly recommend Seaport Windows and Doors.

L D

Buyer Beware. They do not follow up and finish the work they have been hired to do. They mention they have to come back and replace a small standard part (wheel) during the servicing of my slider because they do not have another one in their truck. When I call to have them come back, they do not return my calls and then when I finally got to speak with the girl at the office, she says Alex never had that conversation with me. Alex is now saying that if I want that wheel replaced I need to buy a whole new wheel cartridge and be charged another trip fee because it costs them money to come out. My slider servicing that they did in April and were suppose to come back with the standard wheel piece to finish the job, has taken months of being ignored and forgotten. Not to mention that I called them three weeks ago to let them know my slider is no longer opening. The girl at the desk says that Alex will not come out again. It is not covered and my paper work says it is all done. She doesn't know the warranty coverages because she has only worked there a couple months. But, she was sure Alex will not cover it. I asked to speak to Rauol, the one who serviced my door and told Alex he needed to go back to the shop to pick up the needed wheel. But, of course, he is unavailable all the time because he works in the field. Funny, how he could call me when he was coming to service the sliding door. Alex is suppose to call me. Good luck with that. It gets worse. I am just a dumb old woman. Alex is so charming, he suggested he and his crew strip down the interior window seal frames in my house to take back to his shop to get precise measurements so he could give me an accurate estimate on replacing four windows. Now, I had no choice but to replace them because he had his crew strip them down. Fortunately, my husband insisted I get a second quote from American Vision Windows. They were $2,000.00 cheaper, replaced six windows and a French slider to boot. If you want to be lied to, ignored, and forgotten, work with these people. Terrible customer service here. There are better places to do business with. Do your homework and BUYER BEWARE with Seaport Windows and Doors. Stay away.