Costco Tire Center

Patrick Peters

Don't bother calling you when your car is finished. Service is good, management could be a bit more customer friendly. Make sure you do all of your tire rotations at Costco otherwise if a proration is needed they will ding you for it.

Katherine Clouet

They do great work and nobody beats Costco’s price on quality tires but this location (the only one I’m familiar with) is critically and perpetually understaffed. This is NOT the fault of the mechanics- they are doing their best- this is a management and staffing issue. The reception desk is often unmanned, even if there are customers waiting. You can only hope that someone spots you from across the room while they are trying to get their current work done. If you call on the phone, it may ring a few dozen times or someone picks up to put you on hold for 10 minutes. I will continue to come here because the prices are good and I’m fortunate enough to have coworkers who will shuttle me back and forth, but if your time is short, go elsewhere.

marisol ojeda

I bought some tires through Costco online site. Waited for them to be delivered to the Burbank tire center. Made an appointment for a Sunday at 11am. I was told it would be an hour to 1.5 hour wait or less. Great! 2 hours later and my car is just sitting there along with a bunch of other cars without wheels on that no one is even working on. I went to ask why it was just sitting there and was told they were backed up and Levi falsely claimed he said it would be 2-3 hours. I don’t have all day to wait for this slow service. Never again.

Armen Pogosyan

The worst place to get new tires. First of all waiting time is looooong. Costco the company makes millions in a single day can’t afford to hire a receptionist for tire center. They say warranty included but in real when you’ve got flat tire they’ll charge you for a new tire. Poor experience at all. Only good thing is free air