Loard's Ice Cream

Category: Ice cream shop in Castro Valley, California

Address: 3389 Village Dr, Castro Valley, CA 94546, USA

Phone: +15105829178

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

D Flo

Sep 1, 2022

Got here at 8:32pm asked for a banana split and the young lady said after 8:30 they don't serve any specialty ice cream just scoops but they close at 9pm? Oh its so you can clean? Doesn't that start when you close?....at 9PM!? lmaoo anywho got some Ben and Jerry's from safeway more than satisfied! Will take my business elsewhere

Brad Forgetaboutit

Aug 30, 2022

Have you ever heard the term Lip stick on a pig? Thats what this place is, it looks good when you enter but ultimately its just a facade....I don't like giving bad reveiws but they earned this one. First off, the ice cream is fine, but once again I've been reminded by their staff as to why I do NOT recommend coming here. I visited on a Saturday night @ 9:20pm, on the door it says they close at 10. There was a large group of about 10 already served and enjoying their desserts that were served to them in plastic containers. I ordered one of their pre-set sundae menu items and was told " sorry to close to closing" and wouldn't allow me to order it..... The only reason I could see you not wanting to serve me a sundae is if it was served in a glass dish and had walked in at 5 till closing. Not the case here. Unfortunately, the current owner who purchased this place has left it as - they have the same sun bleached faded pictures of once tasty treats that were served decades ago along with the decor and interior. They have no intentions of customer retention, they purposely under staff and cut corners everywhere they can. Perhaps the better business plan would have been, keep the customer service and change the décor. Just as a recommendation, Knudsens family creamery is across the blvd. They actually make their own ice cream, serve it in a dish and the staff won't cut you off 40minutes before closing.

Anne

May 29, 2022

Loard's ice cream is excellent!! I spoke with one of the owners one time and Lourdes has a very high fat content which is what makes it delicious LOL!! I had mocha almond fudge with fudge and almonds over the top, can't beat it!! Perfect end to a perfect outing!❤️

lt 273

Apr 8, 2022

I love Loard's Ice Cream, so when we were in the neighborhood and came across this one, we had to get some. Cute vibes with pastel pink walls. My little nieces would love coming here. They also sell little chocolates and other sweets. Other Loard's I've been to are more generous with their ice cream scoops. I also got a box of truffles that were on the pricier side. The truffles are HUGE. Such large chocolates that I can't finish in one sitting. I don't think the price of the truffle reflects the quality of ingredients, though, so I wouldn't pay for them again.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 7, 2022
Mark Williams | Sep 7, 2021

Only a few guest at a time

Is sorbet, or any non-dairy ice cream, on the menu?

Rachel Perera | Sep 8, 2019
Faye Feeback | Sep 8, 2019

Yes...very good

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