Honda Lancaster

Mz Aracely

Horrible customer and automotive service!!!!! Took my Honda fit for a routine oil change and for the first time a spark plug replacement. Now, I may be a female, but I'm not new to basic automotive work. The dealership took my car at 745 am. I told this lady what my car needed and she said OK. I asked her how much is it going to be. She replied, I don't know, I'll call you when I know. First, the will do the inspection and find out everything you need done, then you will get the estimate. I thought, OK cool. I get a call around 430pm telling me my car is ready and they are test driving it, they will call me once the paperwork is finished and ready to pick up. The text and Emil for the inspection report is sent stating its ready. At this point I'm just glad my car is ready. I go to pick up my car and the total is 886$ for a basic tune up for 2017 honda fit. Wtffff!!!! I was mad! None of the none of the automotive repair act procedures were followed and yes, I'm looking into filling a complaint!! This is not right!!!

Juan Brito

I’ve been purchasing Hondas for almost 20 years now and Leo has provided me with one of my favorite experiences. It can be a dreadful process if you’re not dealing with a people person. I contacted at least 10 dealers in California and Leo provided me with a quick and very competitive rate. I loved the post-purchase dance ritual and the follow up phone call after the purchase.

Tesha Cunningham

I purchased a new 2021 and this has been the worst purchase I’ve made and it’s not the car it’s the dealership I was told I had this extended lan that was added into the contract it’s a 4 for 1 plan I asked repeatedly and was told yes come to find out I have a 3 for 1 . I think the finance person was to busy counting the $20,000 that was put down nothing else mattered so now they trying to rip me off if I want to get that 4plan it’s not right if I could give them this car back I would and get my money and take my business elsewhere and on top of that I purchased the maintenance plan and they was about to charge me for an oil change I will be contacting the automotive bureau about this if no one gets in contact with me I shouldn’t have to keep calling when I left a return number. This DEALERSHIP PPL PLEASE WATCH IT WITH THEM ..

Gilbert Salcedo

Let me start off by saying DANIEL is the best they have! I highly recommend anyone that is looking into buying a car to come here !!! Super satisfied with our new 2022 Honda Civic it wouldn’t of been possible without Daniel. BEST SALES GUY