Joe Santos - State Farm Insurance Agent

Category: Insurance agency in San Diego, California

Address: 9845 Erma Rd #209, San Diego, CA 92131, USA

Phone: +18586535240

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Tommy C

Sep 29, 2021

I have been with State Farm for more than 20 years, moving out to San Diego, I would have assumed the customer service was similar. Oh was I wrong. I called multiple times trying to add my home owners policy on to my existing policy’s. Multiple voicemails with messages and text messages, with responses 3-4 days later. The office seems understaffed and unorganized, I love State Farm I just can in good faith recommend this office to anyone. Buyer Beware!!!

Wendi Okabayashi

Aug 3, 2021

Over the years, Joe has amazed my husband and me by providing the utmost professionalism and genuine care. It started when we first reached out to Joe for our insurance needs. Initially, he was going to insure us, but quickly realized we would temporarily be a better fit with another company. Wow!! Really?? Who would be so ethical? Joe is extremely honest and will always put you first! You can trust him!! When the pandemic hit and the world was shutting down, Joe was one of the first to reach out to us. He reminded us that he was there and wanted to make sure we were doing ok! He followed up his correspondence by sending us a box of masks! Again, wow, just wow!!! He continued working when every other business seemed to close. He even provided food boxes for those in need. His compassion for helping others is incredible!! We recently moved to Utah and once again, Joe reached out to offer his help and even made certain to find us an agent in Utah. I can’t say enough about Joe and the quality, professionalism and care he provides. He’s definitely better than a good neighbor, he made us feel like family!! If you want an honest and hardworking agent, Joe is your man!!

Julienne Apacible

Mar 9, 2021

Joseph Santos has been my insurance agent for a few years now and has been an absolute pleasure. Anytime I have questions, he and his team are always more than willing to help me. I applaud his agency’s transparency, service, and their willingness to always go above and beyond. I don’t foresee any reason for ever needing a new insurer. Added bonus as he is bilingual (English and Tagalog). Would highly recommend!

Michelle Caro

Jun 4, 2020

“I am really grateful that Shae reached out to me when she did. Otherwise I wouldn’t have had any idea how much I’d been overpaying on my Business insurance. My husband and I have had our painting company for about 11 years now and it’s seemed like there are pretty limited options when it comes to finding affordable Worker’s Comp, General Liability & Commercial Auto insurance for contractors in the state of California. It’s also rare to find an agent who’s been doing this for years, and is well versed not only on the coverage side of insurance, but also on the claims side, and can answer all of my questions on both business and personal lines products. Thanks to Shae’s friendly call and her responsiveness & great follow-up, I was able to save more than half of what I was paying with my previous carrier, saving me about $40,000 a year. I only wish she’d called us sooner! Amidst the uncertainty and economic turmoil brought on by COVID-19, as a small business owner, we have had to lay off several of our employees and have been looking for ways to cut costs anywhere we can. It has been such a blessing to be able to reduce overhead in our business by switching to State Farm Insurance this year. We look forward to regularly recommending State Farm, Shae and the Joe Santos Agency to our family and friends.” Michelle Caro | J CARO PAINTING INC.

Thanks! Your review is awaiting moderation.

Questions & Answers

What factors influence car insurance rates?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between market value and replacement cost?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What is the difference between sending my quote and purchasing with an agent?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Is my payment information secure on your website?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What can I do on the State Farm mobile app?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I pay by phone or mail instead of online?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What if I have more than four vehicles or four drivers in my household?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

How do I download the State Farm mobile app?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

Can I use my check card or debit card?

Joe Santos - State Farm Insurance Agent | Jul 9, 2022
Joe Santos - State Farm Insurance Agent | Jul 9, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Joe Santos - State Farm Insurance Agent | Sep 7, 2021
Joe Santos - State Farm Insurance Agent | Sep 7, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Joe Santos - State Farm Insurance Agent | Sep 7, 2021
Joe Santos - State Farm Insurance Agent | Sep 7, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Joe Santos - State Farm Insurance Agent | Sep 7, 2021
Joe Santos - State Farm Insurance Agent | Sep 7, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Joe Santos - State Farm Insurance Agent | Sep 7, 2021
Joe Santos - State Farm Insurance Agent | Sep 7, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Joe Santos - State Farm Insurance Agent | Sep 7, 2021
Joe Santos - State Farm Insurance Agent | Sep 7, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places