Callie Jones - State Farm Insurance Agent

Category: Insurance agency in San Diego, California

Address: 5755 Oberlin Dr Ste 200, San Diego, CA 92121, USA

Phone: +18585876042

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Razan Roberts

Aug 27, 2022

Callie came highly recommended to us through someone we love and trust. Despite that, she totally decided to ghost us! My husband and I wasted 30 minutes of our valuable time walking her through our situation, we agreed on the go forward plan which required her to send us an email with the information she needs. Five follow ups later - emails and calls - we are still waiting! This is after us being State Farm customers for years! Callie, ghosting people is not a winning customer service tactic!

Emily Sutorius

Jan 27, 2021

Callie and her team are so kind and will get back to you very quickly. Highly recommend!

austin faure

Oct 12, 2020

Not sure what happened. I used to be a huge fan of State Farm and their customer service and would always recommend friends. But recently it's been pretty bad. Non responsive customer support, not following through on requests. Just poor business practices in general which is a bummer after being a loyal customer for over 10 years. Would like to stay, but am having to consider options. Will give it a couple more weeks, otherwise I'll be needing to make as switch.

Patrick Martinez

Aug 31, 2019

Always there to help perfect service They do good business

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Questions & Answers

What factors influence car insurance rates?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

Can I pay by phone or mail instead of online?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What is the difference between market value and replacement cost?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

Is my payment information secure on your website?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What is the difference between sending my quote and purchasing with an agent?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What can I do on the State Farm mobile app?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

How do I download the State Farm mobile app?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

What if I have more than four vehicles or four drivers in my household?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

Can I use my check card or debit card?

Callie Jones - State Farm Insurance Agent | Jul 12, 2022
Callie Jones - State Farm Insurance Agent | Jul 12, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Callie Jones - State Farm Insurance Agent | Sep 10, 2021
Callie Jones - State Farm Insurance Agent | Sep 10, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Callie Jones - State Farm Insurance Agent | Sep 10, 2021
Callie Jones - State Farm Insurance Agent | Sep 10, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Callie Jones - State Farm Insurance Agent | Sep 10, 2021
Callie Jones - State Farm Insurance Agent | Sep 10, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Callie Jones - State Farm Insurance Agent | Sep 10, 2021
Callie Jones - State Farm Insurance Agent | Sep 10, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Callie Jones - State Farm Insurance Agent | Sep 10, 2021
Callie Jones - State Farm Insurance Agent | Sep 10, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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