Quartz Hill Walk-In Medical Group, Inc.

Jeff Bulmer

Horrible place. Giant sign out front says "URGENT CARE" and "Walk-in clinic", yet they are neither and urgent care or walk-in clinic. I was met at the front desk by a rather rude lady with an attitude telling me I can't be seen because they are now part of some specific medical group. Which specific one I wouldn't know, because she didnt even bother to ask what insurance I had or anything. Just handed me a card and was very dismissive. Based on my first impression, I wouldn't recommend ANYBODY wasting their time here. Find somewhere people are actually polite and courteous...

Carla l Archer

Everything changed hands recently to new owners and they've changed everything up, they replaced the whole staff pretty much. I've been going there for a couple years now. She explained they have a new policy. We are to see a Dr. they have chosen, in a completely different location once a year to evaluate the healthcare that we receive from the Westside Clinic. There evaluation should be on their Clinic. On how they can provide quality service to us,and their doctors. The doctors are there to take care of us not to hear our complaints about the clinic. . I find it very inconvenient for me to have to wait to see a doctor 5 to 8 hours when you have an appointment .They explained that he (the Dr. )None of us go to. wants to make sure that we're getting the best quality Healthcare. are they insulting our intelligent that we can't determine whether we the people are getting the Quality Healthcare that we need.

Kim

If you decide to go to this place be prepared to enter the Twilight Zone! It took 4 1/2 hours to get stiches in my mom's shin(who is in her 80's). Dr. Henley was more interested in talking to other staff and his friends than focusing on the job at hand. The place was not clean and I'm sorry my mother who was visiting from out of town had such a bad experience. Urgent Care should be the go to place for things like this so I recommend that you stay away unless you like hanging out all day.

Audra Dore

I've been a few times now and I really love Dr Buffman and I give him 5 stars :) He takes time to talk to you and you can tell he cares. The only downsides I've found are that the wait times have been really long every time I've gone... Like 1-1.5 hours! But if this what I have to deal with to see a doctor who listens to me and takes the time to make my visit worth while then I'll take the wait! The other annoying thing though is that they seem to close the clinic early sometimes & I'm not sure why. I've arrived twice within business hours to find the closed which is definitely frustrating.