Address: 14715 Aetna St, Van Nuys, CA 91411, USA
Phone: +18187677233
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–5PM
Friday: 8:30AM–5PM
Saturday: Closed
Mario Noble
Guardian pool fence came out and were very friendly and informative during the initial quote. They worked with our current pool holes (it's an older home that used to have a pool fence) and did an awesome job. They even took pictures and shared with me when I was at work to check if everything was accurate and to plan. Reasonable rates and very prompt.
K A
UPDATE: The owner Adam reached out and sent another tech out to assess the code needs. They added a piece, we scheduled the second inspection. THE FENCE FAILED INSPECTION A SECOND TIME. Then the owner got more involved, sent the same tech who changed the direction of the fence. This last alteration finally passed inspection and we were able to move forward with the pool. In the end, the issue was remedied, the owner was very responsive once he was looped into the issue. ORIGINAL REVIEW: We had this fence installed for our new pool to pass the enclosure inspection. Spoiler alert: THE FENCE FAILED INSPECTION. Lisa, Ron and Eric each told me several times that it'll pass inspection. It took a while to get an install date, so our project got put on hold while we were waiting. During the installation, the tech drilled several of the wrong holes in my deck which he then had to redrill in the correct place and then fill with extra cement from the job. When the installation was finished, the fence lasted a day, and then popped off my garage wall, taking the gate down with it. After chasing down Lisa on the phone, she scheduled a repair for the next week. They reattached the fence, but left a chunk missing from the side of my garage. We scheduled our inspection and, as you know, FAILED. I reached out to the company several times, called, emailed, called, emailed again. Guardian insists they're the go-to for code and inspections in LA. In my case, they came, charged a bunch, did some damage, and left us holding the bag after the FENCE FAILED INSPECTION.
terrena sellers
The gate looks really nice and functions well. I feel very comfortable with my kids around it. My only issue is that I have rodents/ pets in my yard and they made some holes in the mesh. However the customer service was AMAZING and they replaced my torn fences free of charge. I suggest getting the pet grade mesh from them and I plan on trying to add spikes somehow to the top of the fence to keep the rodents away because the fence does look really good intact. Thank you Adam for helping us. I would recommend guardian!
Trey Forster
Great company and great staff! Very responsive, attentive and professional service at every stage of the process. Adam has been life saving for us with his recommendations and Gerry the installer was through, clean, kept me informed and installation was perfect! I am glad I found Guardian and would absolutely recommend them to anyone with a pool!
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Yes and all around the country.
I'm just a homeowner who has used their services, not the company..
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