Ulta Beauty

Category: Cosmetics store

Address: 401 Kenilworth Dr STE 520, Petaluma, CA 94952, USA

Phone: +17077633074

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Ashley Renee

Aug 29, 2021

The management here is awful. My mom and I came in two days ago to shop, and we were harassed by a female manager with dark brown hair. Both of us have a health condition preventing us from wearing a mask, and she just could not accept that and kept insisting we put one on because it is their "policy." I'm sorry, but the health of your customers should come first. Some people medically cannot wear them. We are vaccinated and keep our distance from people and mind our business. Today we came in again and the first thing she said to us was "do you two want some masks?" I said to her that we had just been in a couple days before and told her already that we could not wear them due to health issues. Instead of dropping it, she proceeded to catch an attitude and say "I know, but it's our policy here." So she knew we had health issues and still chose to harass us about masks? Isn't that considered to be discrimination? As if that wasn't enough, she continued to push the issue and told us that we could always shop online. How rude can you be. My mom has been coming here for years and everyone has always been nice to us until now. She said she will no longer be coming to this store due to how we've been treated. They should really hire some better, more friendly managers that don't discriminate against people because of their health issues. Shameful.

Lynn Cespedes

Mar 2, 2021

I recently went into Ulta to get help finding a few new products and was lucky to receive assistance from a sales associate, Laura. She was incredibly knowledgeable about the products and helped me find what I needed. She also ensured that I selected the right tones for my skin color. I left with exactly what i wanted and looking forward to my next visit.

P Hewitt

Feb 21, 2021

I'm not what one could call a Make-up shopaholic, but when I'm looking for cosmetics, shampoo and hair accessories as well as perfume Ulta has always been my first, best choice for finding what I need. They have a great selection of all products, be it minimally to priced the higher end choices. Very nice and helpful staff.

Jayme Eng

Oct 12, 2019

The salon and makeup service was great! My friend and I were able to set up an appointment for the next day and were given lots of advice on what to get and what to expect. Lori did a fantastic job as my hair stylist! I don't remember the lady's name that did our makeup but she was just as great and was very easygoing. I have very sensitive skin and she was happy to use my own foundation and worked with me to create a look that made me feel gorgeous.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 7, 2022
Gary Estes | Sep 7, 2021

It good no problems here

Is crime bad here

davaughn hardaway | Sep 8, 2018
Fern S | Sep 8, 2018

Depends on what kind of crime and where? Petaluma isn't so bad when it comes to crime.

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