Best Buy

Category: Electronics store

Address: 1721 Osgood Dr, Altoona, PA 16602, USA

Phone: +18149496750

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Dean Caneal

Jul 1, 2022

My wife recently purchased a MacBook Pro for our daughter who is 300 miles away from home and a freshman in college. She spent over and hour in the store waiting to pick up the MacBook. We had sent her text messages of the changes that was made on the account. The manager Ashley told my daughter they had to wait for an email and just walked away from her. Now I understand people have certain things they have to do to protect the buyer, but when the store was advised when they called my wife that our daughter was picking the laptop up and that we are 300 miles away please use our daughters name it was never done!. Than when my daughter tried to put my wife on the phone again she just ignored my daughter and walked away again. If this is a manager, then she should be retrained. VERY VERY BAD CUSTOMER SERVICE

Linda Snow

Jun 7, 2022

I went to the Altoona Best Buy at Logan Center to purchase a new phone on Monday, June 6. Kylie and Mel could not have been more helpful! They were wonderful. Extremely patient, explained everything and helped me get exactly what I wanted and needed.

Jason Wallace

Jun 1, 2022

Do not get any car Audio installed here. They have one installer who is not always there and he does lazy work. First there was a battery drain issue he had to fix and I had to wait several days for a new appointment for him to fix what wasn't correct the first appointment. Then he lied about the cause of the drain saying it was just a loose battery cable (it was not, cables were thoroughly examined prior to drop off and wouldn't have caused issue experienced. Then instead of installing a speaker correctly in it's housing (tweeter) he ran the wire under the steering wheel and taped it under the console. Avoid!!

Kristianne Gid

Dec 4, 2021

Best Buy had a MacBook Pro clearly marked one price. When trying to purchase it, it was marked wrong. I specially asked the salesman four times if the tag matched the computer and he said yes. He then wouldn’t sell it at the marked price. Absolutely would not do business here. Customer service is terrible and they don’t honor what is posted.

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Questions & Answers

I bought an item at the Johnstown Best Buy can I return it at the Altoona Best buy

suzanne Michaels | Nov 26, 2019
Joshua Juda | Nov 27, 2019

Yes you can

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Do you sell TV's and do you mount them?

Theresa Zajac | Jul 28, 2021
Bonnie Skelley | Jul 29, 2021

I know that they do sell TVs but you would need to contact Best Buy to ask about installation.

Do they have ps5 in stock?

Nicole Reid | Dec 30, 2020
Julian Cempa | Dec 31, 2020

No

Can you switch my info from my old phone to my new phone?

Frances Ehredt | Nov 25, 2020
Greg Musselman | Nov 26, 2020

Yes

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Can I pay my credit card bill at the store?

Chyrl Harshbarger | Nov 25, 2020
Todd Koelle | Nov 26, 2020

I've never asked but I would guess you should.. you can call them to be sure before you make a trip.. you may be able to do it online..

Do they replace iphone screens?

Lola Scavone | Nov 25, 2020
Joe Razo | Nov 26, 2020

Yes, Apple repairs are done by appointment

how do i get rid of popups on laptop

BARBARA SNYDER | Nov 25, 2020
Eric Sager | Nov 26, 2020

Download ad blocker. If you go into settings should be a tab for ad blockers

Does best buy do repairs on visio tvs?

William Edmiston | Nov 25, 2020
Daniel Gaston | Nov 26, 2020

Cheaper to buy something other than Visio...they are very good.

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my cell pictures wont go to my computer when i up load pictures on cell phone

Joe Lamont | Nov 25, 2020
Brenda Plantt | Nov 26, 2020

Connect both to network

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Do you have walkman teaps and radio player

Colleen Holmberg | Nov 25, 2020
Brenda Plantt | Nov 26, 2020

No they don't.

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Will they buy home a Sony audio/video control center here

Jason Gates | Nov 26, 2019
Steven Royer | Nov 27, 2019

They don't buy best buy offers trade Ins for a gift card

Does Altoona Best Buy fix dvds,cellphone screens, and video game discs that are cracked?

Simon Wilson | Nov 26, 2019
Keith Cervenak | Nov 27, 2019

Not that I know of.

Will best buy replace a battery in a iPad air

Timothy Plummer | Nov 26, 2019
WILL SHULTZ | Nov 27, 2019

No, sometimes they-won't, it all depends on your situation and what type of condition and they will run test on it to determine if the battery malfunction during normal operation..

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I've bought all my Samsung Devices at the Altoona Bestbuy, and I also have the R800 46mm Samsung Watch w/2yr. Warranty and i was wondering if that covers accidental damage to the Watch also.??

WILL SHULTZ | Nov 26, 2019
Ron Espenlaub | Nov 27, 2019

Will Shultz why don't you call The Altoona Best Buy and find out

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Do you seller walkman am/fm cassette player

Colleen Holmberg | Nov 26, 2019
Steven Royer | Nov 27, 2019

Check bestbuy.com and altoona as your store

Do you seller walkman

Colleen Holmberg | Nov 26, 2019
Joshua Juda | Nov 27, 2019

You may be able to order online and then pick up in the store.

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Why can’t this store open At 9:00am

bob Kepner | Nov 26, 2019
Steven Royer | Nov 27, 2019

One set time for every store

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Screen replaced galaxy8

Marilyn Lanzendorfer | Nov 26, 2019
T Kibler | Nov 27, 2019

Yes they do not sure the cost

Do you install car audio amplifiers?

matt klinger | Nov 26, 2019
iTz TYLER | Nov 27, 2019

Yes they do

Do you know the cost?

William Desch | Nov 26, 2018
Jack McGlynn | Nov 27, 2018

I'm guessing this is about your remote start question. With many models installation is included with exception to any addition parts needed (like relays).

Do they still install remote starter for cars?

William Desch | Nov 26, 2018
Christopher Knight | Nov 27, 2018

Yes sir.

Do you hapve speakers for alexa

Gerald Riley | Nov 26, 2018
Lisa Minnick | Nov 27, 2018

Yes they do have speakera for Alexa. I would look on line and if you can order it today and pick up today that is the best way to do because if you kust go there they maybe out of stock they sale so many items fast

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How do I get someone on the phone???? I have been on hold for 10 minutes

PJ Maceno | Nov 26, 2018
Shane Gleason | Nov 27, 2018

The phone line is routed to a hub system in Pittsburgh. When you call Altoona, Johnstown, State College, or other nearby locations, the operator will be out of a Pittsburgh store. They can still answer any questions you have, though.

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Can I please get a answers soon so I don't have to go to Harrisburg

Marvin Porch | Nov 26, 2018
Karim OUZ | Nov 27, 2018

Yea concerning what

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If not can I order one at the store

Marvin Porch | Nov 26, 2018
pitbull legend | Nov 27, 2018

Yes

Do you have any air fryers ?

Marvin Porch | Nov 26, 2018
Shane Gleason | Nov 27, 2018

They do have air fryers! They also carry ovens, microwaves, blenders, and other small and large appliances.

Do they have hoverboardd

Unknown H | Nov 26, 2018
pitbull legend | Nov 27, 2018

Some do and some don't ur best bet is to call ur best buy and ask if they stock them

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Does Best Buy buy lap top computers off of people

Loretta Beck | Nov 26, 2017
Mike Ziegler | Nov 27, 2017

Trade ins, yes

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Do you have a HDMI on one end a red, yellow white on the other end

Donna Haskins | Nov 26, 2017
Shane Gleason | Nov 27, 2017

They do not. The cord doesn't work very well and they've been removed from Best Buy's inventory. They do have HDMI converters to most other outputs/inputs.

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