Straus Carpets

Shannon Kelly

As a Realtor I've been using Straus Carpets for years with my clients, but only recently did I have the opportunity to experience just how great they are personally. Tom and his team were fantastic start to finish. From educating me on the types of flooring that would work for my kitchen & bath to bringing out samples so I could see them in the space, and helping me determine the best type of carpet for my pet-loving household. I ultimately decided on an absolutely stunning herringbone engineered hardwood for my kitchen after originally considering vinyl. I could not be happier. The kitchen is the heart of the home and the flooring has made it even warmer and visually gorgeous. The installation team was professional and fast, getting the job done over Thanksgiving week to work in my schedule of other vendors and contractors. I could not recommend Straus Carpets more highly and I am very happy that I can now support my professional recommendations with personal experience.

Parker Jones

Super helpful staff and great selection of carpet remnants and all the other products you’d expect to see! Will definitely be back.

Louis Trager

I hired Straus to replace the carpet in the bonus room of a rental house, overriding my property manager's recommendation. After the manager paid the bill, I learned that my excellent tenant was complaining that the new carpet had big lumps under it, and the installation had left walls looking bad. I got Straus to go back, but only with some pushing. The second installation was worse, leaving the carpet a tripping hazard. I was ready to push for a refund, but the tenant was forgiving enough to let Straus back again. I talked to the owner Tom, who told me that he couldn't assure me that the third try would go any better than the previous ones. He refused to recognize that my time and aggravation were worth a penny. In fact, he acted as if Straus had done me a favor by not charging for the second visit -- the one we were now still struggling to correct! I found this all very peculiar for a company that makes a big deal out making things right for customers.

Lucy McIntyre

Great service here. Very knowledgeable salespeople who are helpful but never pushy. Trouble-free installation and great product. I'm now shopping here for a second project!