Greyhound: Bus Station

Emmett Kotlikoff

Have not had problems at any other bus terminal. Poor service, rude staff. Also they should get with the times, why do they make such a fuss about printing out your ticket? Support better alternatives like ourbus when you can

Kelly St Pete

I have to use my "replacement ticket" on the 21st to go to NYC. I am so anxious about something going wrong, Im trying to arrange it now from Florida 2 wks prior. I dont know why they cant get some reliable employees in this bus station. I thought I was the only one having issues EVERY TIME I go here it cost me another ticket either going to or back from NYC. The customer service rep even said she has had issues with this office in Ithaca....what shame. There is no reason for this ongoing reputation. WISH ME LUCK. Trying to schedule my free tix to NYC...I will update good or bad once I survive the trip.

Lizzie Stiadle

I am grateful to have a bus station in Ithaca, but the lady at this counter treated me like the scum beneath her feet. I asked her politely whether or not my Adirondack trail ways ticket that I had printed from home was the same as the greyhound trail ways she was announcing and she rolled her eyes a and said "yes" in the most condescending way possible. It costs nothing to be a decent human being and she's getting paid to be mean

Justin Horst

The staff at the Ithaca Greyhound Station is incompetent and rude. I had already purchased a ticket online, and the worker at the front desk told me quite nastily that my ticket didn't mean anything unless I had also called in to reserve a seat on the bus. When I called the bus company to confirm what the worker told me, the person I spoke with said that they had never heard of a problem like that before and that it was common knowledge that the Ithaca Station staff are "completely clueless". When the bus driver showed up, he told me that there was nothing wrong with my ticket at all and let me on the bus. The bus ride itself was just fine, but avoid interaction with the station staff at all costs.