Staff and supervisor are not willing to help. Lot of staff are standing and talking with each other. 3 staff all male are arrogant and rude . My case wasn’t solved . Terrible Staff service .
Mag Koh
May 31, 2022
A big shout out to Jose for his exceptional customer service and patience. Thank you for providing such a wonderful shopping experience in Apple Store😊
Martín Cárdenas
May 11, 2022
Should out to Dev who worked expeditiously and made my experience memorable.
My only feed back would be for Apple directly. Do better! I was unable to sign up for an apple credit card and use the same day because I have an android phone, that's bogus.
Efren Cervantes
Apr 26, 2022
One of the worst shopping experiences I've had. I went to the store to get a laptop, they told me I could buy it but I would need to come back the next day. All of these after trying to buy it online, where my order was canceled 3 times with no explanation. My suggestion, if you need a Macbook, you will have better luck going to Best Buy
I founded a iwatch how can i connect it to my phone
Enrique Mendez | Apr 10, 2022
Tima Botelho | Apr 10, 2022
Same way you join any outside networks tap on your settings and tap Otaymall2 it'll take you to the agreement page and enter your email address and tap agree and you're all set
hello, I bought a cell phone, Apple 11 at apple Otay ranch a year ago and I am starting to have problems with the screen,
i do have guarantee, the question is Can I send someone to replace it ?
I can not cross
Dagoberto Hernandez Lezama | Oct 12, 2021
Juan Carrillo | Nov 11, 2021
I imagine that if you give him all the information, I would not think there is a problem
Hello, will I be able to visit the store to buy cash in a few days that I will be there? Must it be by appointment? If so, how far in advance is the appointment? Thank you
Hector Hernando | Sep 7, 2021
Jose Beltran | Sep 7, 2021
It is very difficult to get an appointment, if they accept cash, try to make your appointment at least 15 days before.
Good luck !!
Lo siento. No habla espanol. However, the Apple employees at the store can help you reset your Apple ID if you are able to prove you are the person who owns the Apple ID account. You would also need to be able to answer the security questions with no help from the employees;)
To buy an iPhone 8 plus you need a debit card or you can buy it with cash
Genesis Cortez | Sep 8, 2018
Genaro Soria | Sep 8, 2018
Either
I need to know how I can unusable my phone?
Adrea Gomez | Sep 8, 2018
Clem G | Sep 8, 2018
Your question is a very clear maybe you can contact the store
I need to repair my touch cell, do they do it in that store?
GüErOo 73 | Sep 8, 2018
Juan Bautista | Sep 8, 2018
Yes. Sure if the.warranty is in force. If they don't charge you, they give you a new phone. And also if you count with the insurance they give you a new phone at no cost
We were just there to find out why the home button wasn't working. They do all repairs, including the diagnosis of the problems. But be ready to pay$$$$
I have an iPad Air 2 and the charger broke in half and got embedded inside. Will this be able to get removed?
John Harbaugh | Sep 8, 2018
Clem G | Sep 8, 2018
That's a very good question I think you'll have to call the store and see what they can do but I'm quite sure it's fixable
is there a cancellation that we can have help before
we have an appointment for saturday
karen jentz | Sep 8, 2018
Clem G | Sep 8, 2018
I'm quite sure you can cancel and we reschedule for a later date
How can I make an appointment to repair my equipment?
Juan Antonio Rea Ibarra | Sep 8, 2018
Juan Bautista | Sep 8, 2018
You have to be registered on the Apple page
Need an appointment for my iPad
Libardo Acosta | Sep 8, 2018
Jazmin S. | Sep 8, 2018
You need to call in to make appointment, unless you prefer walk-in (but that can take a long time)
How can I make an appointment online after hours for a future date?
Julie Fleckenstein | Sep 8, 2018
Clem G | Sep 8, 2018
I'm not sure how you do that I am not an Apple owner
does purchase need to include a phone plan
Barbara Taylor | Sep 8, 2018
Juan Radilla | Sep 8, 2018
No because they sell you the phone you choose your provider
You will see black Friday specials
Oscar jesus Fragoso lara | Sep 8, 2018
elena tellez | Sep 8, 2018
It will be worth going
What kind of credit cards do you accept?
Lisya Kulleck | Sep 8, 2018
Ricky Wong | Sep 8, 2018
All kinds
How much to replace 13.3 in MacBook Pro retina led backlit screen?
Richie Miranda | Sep 8, 2018
Jazmin S. | Sep 8, 2018
They usually require you to take it in so they can tell you the price.
How much does a battery replacement for an iPhone 6 cost?
Edwin Cespedes | Sep 8, 2018
Shawn C Harvey | Sep 8, 2018
They are relatively affordable. The service fee at Apple is $79. However, Apple warranty does cover a defective warranty. Let Apple look at it, and they will be able to give you the repair price after they determine the cause.