Apple Otay Ranch

Category: Electronics store in Chula Vista, California

Address: 2015 Birch Rd, Chula Vista, CA 91915, USA

Phone: +16192056400

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Night Owl

Aug 20, 2022

Staff and supervisor are not willing to help. Lot of staff are standing and talking with each other. 3 staff all male are arrogant and rude . My case wasn’t solved . Terrible Staff service .

Mag Koh

May 31, 2022

A big shout out to Jose for his exceptional customer service and patience. Thank you for providing such a wonderful shopping experience in Apple Store😊

Martín Cárdenas

May 11, 2022

Should out to Dev who worked expeditiously and made my experience memorable. My only feed back would be for Apple directly. Do better! I was unable to sign up for an apple credit card and use the same day because I have an android phone, that's bogus.

Efren Cervantes

Apr 26, 2022

One of the worst shopping experiences I've had. I went to the store to get a laptop, they told me I could buy it but I would need to come back the next day. All of these after trying to buy it online, where my order was canceled 3 times with no explanation. My suggestion, if you need a Macbook, you will have better luck going to Best Buy

Thanks! Your review is awaiting moderation.

Questions & Answers

I want to make a genius bar reservation

David Brown | Sep 8, 2018
Joe Rawley | Sep 8, 2019

https://support.apple.com

Read More

Can we do a walk in or do we have to make an appointment for apple to fix my iPhone 6?

Amanda Pedroza | Sep 8, 2018
Clem G | Sep 8, 2018

It is recommended that you make an appointment however walking's are also welcome

Does anyone knows when is the last time they so walk ins?

liliana preciado | Sep 7, 2020
Scott Ryan | Sep 7, 2020

I think they always accept walk ins, unless their over crowded.

Read More

how do i make an appointment

jerry schniepp | Sep 8, 2018
Ricky Wong | Sep 8, 2018

Call them or visit Apple website

Read More

Does this store sell watch bands?

Jill Oliver | Sep 7, 2020
savok wren | Sep 7, 2020

Yes

How can I get the invoice for my iPhone? I acquired it on March 14, 2014

HUGO MELENDREZ | Sep 8, 2019
Martin Flores | Sep 8, 2019

Ask with Manager ayi at Apple

Read More

I would like to know if my phone is unlocked

Jacqui Gonzalez | Aug 24, 2022
gerardo quezada | Aug 31, 2022

There they can help you

I founded a iwatch how can i connect it to my phone

Enrique Mendez | Apr 10, 2022
Tima Botelho | Apr 10, 2022

Same way you join any outside networks tap on your settings and tap Otaymall2 it'll take you to the agreement page and enter your email address and tap agree and you're all set

hello good morning, do you have the iPhone 11 in stock at the store?

milca montenegro | Dec 11, 2021
CHRISTIAN VEGA | Dec 11, 2021

They have since 12

Read More

hello, I bought a cell phone, Apple 11 at apple Otay ranch a year ago and I am starting to have problems with the screen, i do have guarantee, the question is Can I send someone to replace it ? I can not cross

Dagoberto Hernandez Lezama | Oct 12, 2021
Juan Carrillo | Nov 11, 2021

I imagine that if you give him all the information, I would not think there is a problem

Still need appointment ??

Carlos Mad | Sep 7, 2021
marco verdejo | Sep 7, 2021

If I don't know, it was very crowded, only people inside the store, no one outside in line

Read More

how to recover notes after upgrading software

Raylee Johnson | Sep 7, 2021
Omar Lopez | Sep 7, 2021

You would have to backup notes before, if you have ever backed them up you might be able to restore previous backups.

What are the Covid safety practices like here?

Anonymous | Sep 7, 2022
mary grace sanchez | Sep 7, 2021

Wear your mask.

Read More

I have an old iMac (2011) with a Sierra OS. How do I upgrade to a High Sierra OS?

Cheryl Cole | Sep 7, 2021
mary grace sanchez | Sep 7, 2021

Log into your apple ID

Read More

Hello, will I be able to visit the store to buy cash in a few days that I will be there? Must it be by appointment? If so, how far in advance is the appointment? Thank you

Hector Hernando | Sep 7, 2021
Jose Beltran | Sep 7, 2021

It is very difficult to get an appointment, if they accept cash, try to make your appointment at least 15 days before. Good luck !!

good day I would like to know if they have an iPhone 11 64GB white available in a branch?

Miriam Ambrosio | Sep 7, 2021
Susanne Vicedo | Sep 7, 2021

I dont own an i phone. With my budget cant afford the high pric

Read More

Can you buy replacement airpod(s) here with or without AppleCare?

Spy-D 007 | Sep 7, 2021
Ovadiah Davidian | Sep 7, 2021

You will need a appointment

Read More

what do i need to make a resenvation?

Saúl Peña | Sep 7, 2020
Manny Rosillo | Sep 7, 2020

I'd call them.... they are very well organized....

Read More

Could you help me reset my cell phone?

Pichis Santos | Sep 7, 2020
Rene Lopez | Sep 7, 2020

Yes, they can help you if you have the owner passwords

There can help me  unlock my iphone 8  bonus

Maria Santos | Sep 7, 2020
Stacie K | Sep 7, 2020

And

Read More

How do I change the email associated with my apple account

Feeney Joseph | Sep 7, 2020
A. C. R. | Sep 7, 2020

Call Apple Helpline

Read More

Can you repair Ipads that freeze? And replace Iphone 6sx batteries this Sunday?

Betty Wilkinson | Sep 7, 2020
abdu saad | Sep 7, 2020

Yes they can fix the iPad phrasing and replace the battery for the iPhone 6SX but you need appointment you need called them before you go

Read More

Can I make an appointment to be seen at an apple store ahead of time

michelle honz | Sep 8, 2019
Ruben Durazo | Sep 8, 2019

Yes that's a preferred option

Read More

If my sister goes and buy a cell right now can and she has the number with the Boost can she transfer that number to T-mobil?

SELENE ALEMAN | Sep 8, 2019
Darth Vader (Lord Vader) | Sep 8, 2019

It might be best to get that resolved at an official T-Mobile store.

Good evening, my iPhone 7 charger is damaged in parts, it no longer has the white coating, only the wire can be seen if they change it for another

Rosa Ibarra Martinez | Sep 8, 2019
Darth Vader (Lord Vader) | Sep 8, 2019

Dial 1-800-APL-CARE and they can answer the question.

How much would an ipad model 2015 come out?

Yair Villar | Sep 8, 2019
Jorge Alva | Sep 8, 2019

You can check it on the official website of Mac online there comes the exact price luck

Can you trade your brand new iPhone 8 for an iPhone for buy one iPhone time free deal

Catherine | Sep 8, 2019
Ruben Rosental | Sep 8, 2019

Yes!

Can I go with my pet to the shopping store?

Andres Olvera | Sep 8, 2019
Bryan Auza | Sep 8, 2019

And.

Read More

good afternoon, I want to make an appointment for Sunday is that my iphone 8 plus is not heard, only with the speaker

Sonia Torres | Sep 8, 2019
AJ Maldonado | Sep 8, 2019

Hi, that has to be done directly with the store.

I want to make a reservation

pamela swanegan | Sep 8, 2019
jesse bandejas | Sep 8, 2019

Make appointment

Read More

How can I get my Apple ID back?

Carmen Milllson | Sep 8, 2019
Bryan Auza | Sep 8, 2019

Lo siento. No habla espanol. However, the Apple employees at the store can help you reset your Apple ID if you are able to prove you are the person who owns the Apple ID account. You would also need to be able to answer the security questions with no help from the employees;)

Read More

On December 23, 17, I made the purchase of iphone x, my screen broke. It has repair and what cost?

Eladio Antunez Gaytan | Sep 8, 2019
Jennifer Mendivil | Sep 8, 2019

And

do you have the new apple 4 watch in stock for sale?

Richard Carpenter | Sep 8, 2019
Bryan Auza | Sep 8, 2019

Contact the store.

Read More

To buy an iPhone 8 plus you need a debit card or you can buy it with cash

Genesis Cortez | Sep 8, 2018
Genaro Soria | Sep 8, 2018

Either

I need to know how I can unusable my phone?

Adrea Gomez | Sep 8, 2018
Clem G | Sep 8, 2018

Your question is a very clear maybe you can contact the store

I need to repair my touch cell, do they do it in that store?

GüErOo 73 | Sep 8, 2018
Juan Bautista | Sep 8, 2018

Yes. Sure if the.warranty is in force. If they don't charge you, they give you a new phone. And also if you count with the insurance they give you a new phone at no cost

Do you repair iphone screens

doreen chibweth | Sep 8, 2018
John Petersen | Sep 8, 2018

We were just there to find out why the home button wasn't working. They do all repairs, including the diagnosis of the problems. But be ready to pay$$$$

I have an iPad Air 2 and the charger broke in half and got embedded inside. Will this be able to get removed?

John Harbaugh | Sep 8, 2018
Clem G | Sep 8, 2018

That's a very good question I think you'll have to call the store and see what they can do but I'm quite sure it's fixable

is there a cancellation that we can have help before we have an appointment for saturday

karen jentz | Sep 8, 2018
Clem G | Sep 8, 2018

I'm quite sure you can cancel and we reschedule for a later date

How can I make an appointment to repair my equipment?

Juan Antonio Rea Ibarra | Sep 8, 2018
Juan Bautista | Sep 8, 2018

You have to be registered on the Apple page

Need an appointment for my iPad

Libardo Acosta | Sep 8, 2018
Jazmin S. | Sep 8, 2018

You need to call in to make appointment, unless you prefer walk-in (but that can take a long time)

How can I make an appointment online after hours for a future date?

Julie Fleckenstein | Sep 8, 2018
Clem G | Sep 8, 2018

I'm not sure how you do that I am not an Apple owner

does purchase need to include a phone plan

Barbara Taylor | Sep 8, 2018
Juan Radilla | Sep 8, 2018

No because they sell you the phone you choose your provider

You will see black Friday specials

Oscar jesus Fragoso lara | Sep 8, 2018
elena tellez | Sep 8, 2018

It will be worth going

What kind of credit cards do you accept?

Lisya Kulleck | Sep 8, 2018
Ricky Wong | Sep 8, 2018

All kinds

How much to replace 13.3 in MacBook Pro retina led backlit screen?

Richie Miranda | Sep 8, 2018
Jazmin S. | Sep 8, 2018

They usually require you to take it in so they can tell you the price.

How much does a battery replacement for an iPhone 6 cost?

Edwin Cespedes | Sep 8, 2018
Shawn C Harvey | Sep 8, 2018

They are relatively affordable. The service fee at Apple is $79. However, Apple warranty does cover a defective warranty. Let Apple look at it, and they will be able to give you the repair price after they determine the cause.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places