El Pollo Loco

faiths Dad

normally el pollo loco is one of my family's favorite to go mexican food spot and i cant remember the last time if ever that we ever had a bad plate or experience. but tonight showed us a darker side of el pollo loco. my wife and i are regulars and order the same thing every time we come here. but tonight both our platters were loaded with more pico than weve ever had on any plate. it was almost like a joke. i called and was on hold for a while and got transferred between about 4 people and i asked the man in charge if i could bring my plate back and show him what i got and if he could replace at least just my plate as i literally only ate 1 bite. but he refused to acknowledge the problem with my food and was quite rude to say they could only give us a milder sauce "on the house" which im pretty sure are already free sauce that comes with chips. i was as polite as possible and even being treated the way i was i dont like to have angry confrontations because thats not how i was raised so i will just toss my plate and calll it a loss. im not even looking for a replacement anymore but i just wish they had better customer service.

Georgee B.

Great food, fast service! The birria tacos are amazing! A must try

Oscar Villarreal

Hair in my side of chicken and its not mine since im bald. Plus workers don't wear hair nets

Keri Schiess

Pretty good, but I wouldn't eat here over the other fast food Mexican restaurants because this one is more of a sit down, family food place. If you're looking for fast, this is definitely not the place.