Ulta Beauty

R Cannon

Awesome store. Very clean. Nice people work there. I got help from a skin expert.

Dawn Eichler

Very friendly and helpful staff. Shelves were stocked well and I was able to get what I needed. They had hand sanitizer all around the store to use, and had social distancing stickers on the floor near the checkout line.

Andrea Rinehart

Made a facial appointment at 11am, was told my appointment was at 3:15. Three employees walked past me at the counter when I was attempting to check in. When I was finally acknowledged, a group of 4 was taken “early” for their appointment ahead of mine. Was not even apologized to or looked at in the eye. They asked THE GROUP of LADIES if THEY were ok letting me have my appointment “in between” theirs. Not awkward at all. I decided I would just browse the store, and opted out of “my appointment”. Brought some products to the counter that were tagged “Buy 1, get 1 40% off”. But the tags apparently were expired yesterday. The nice counter employee brought a manager out to assist in honoring the pricing since they made the mistake of not taking the sale down. But you can imagine- they wouldn’t honor it. So I asked for a comment card, maybe I could offer some feedback. She asked what happened. Her response had suspicious undertones in saying they only make appointments in 20min increments, not 15. And no, they don’t have comment cards. But I didn’t waste my time- I ENJOYED this! It was a wonderful, wonderful experience!

Annie Keller

Disgusting and frankly just not right - because the store is a mess and lipsticks colors not kept under the right color, I purchased a color I did not want. Walked back in just 5 minutes later to exchange or refund and was told "no, as I don't have an account (I refuse to hand out my personal details), they can't do anything!! Unbelievable! Called Corporate to complain and to say the store is in disarray and was told by Corporate to try a different store, that they may give me a refund!! Apparently, it all depends on the individual store as to whether they will refund! So wrong and so unfriendly. The store needs a complete overhaul of staff and a restock. San Clemente store is a mess and is not being managed correctly.