NAPA Auto Parts - Desert Area Corporation

SunDay Shine

Talked to these guys twice before going down there. Asked if they had the battery i needed, they said yes. I went down and they were closed. A note on the front door saying we are closed . The Palm Desert store is open is the what the sign said. Why didn't anybody tell me they were closed at the Cathedral City? Lost my respect and business.

Kevin Lawrence

Guys were very cool and helpful. Knew a lot of there stuff and the door was very nice with reasonable prices. I'll be back for sure!

brian garcia

Needed an emergency part asap. Was willing to pay $300 next day. Eddie found it closer and said it will be in next day. Sat in parking lot for an hour after walking in and being told it would be in at 3pm. When I walk back in at 3pm they tell me it will be in the next day. Edit: After speaking with corporate and the store owner I feel they will do the best they can in the future. They have since extended a cash account for my company and we will move forward. Thanks guys. Raised up to 3 star after my last purchase of a next day fuel pump. Order was put in and delivered on time. Thanks

Scott Seiberling

My son and I went in today to get a fitting for the transmission cooler on a new radiator that we are installing. We waited in line for our turn. No problem there. Marcos soon asked what we needed. I explained our need, he pointed and said 'check past the soda machine', which I did. I couldn't find the part that I needed so I again asked Marcos for help. This time he stopped, asked me what the part number was? I explained that I didn't know the part number but asked him to please check on the computer for the part number or perhaps look up a schematic to get the number. He again asked me, the consumer, for the part number to which I again replied that I didn't know the number. He then said that the fittings don't come in regularly and may not be here for a year...but never, ever offered to look up the part number... or to check with another store to see if they would have it in stock. We live in the Cathedral Cove near this store. Rest assured that we will never spend another dime in a store that cannot do even the most basic job of helping a customer. Sorry for your loss but there are plenty of auto parts stores in the valley to choose from guys.