Kay Jewelers

Category: Jewelry store in Plantation, Florida

Address: 8000 W Broward Blvd Ste. 614, Plantation, FL 33388, USA

Phone: +19544726444

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Julio Sanchez

Aug 18, 2022

I was looking for my wife ring for our anniversary! Yamila was great guidance! Thank you very happy with my purchase! I will be recommending my family and friends!

Katherine Sanchez

Aug 18, 2022

Yamila is the best!!!! Thank you for all of your help! I went to polish my ring it came absolutely Spectacular! I give her service a 20 star!

Customer Service

Jun 16, 2021

HORRIBLE HORRIBLE HORRIBLE! First they sized me wrong for my engagement ring so when my husband purchased rings mine were too big THEN I had to drop them off and wait almost 3 weeks to get it back to get sized to my correct size and they refused to tell me who they were sending my ring too mind being these are very expensive.. THEN my husband went back and purchased a tennis bracelet for me for my birthday and its HUGE so now I have to get this sized AGAIN!!!!!!!!!! THEY DO NOT CARE ABOUT THE NEEDS OF THE CUSTOMER ONLY THE SALES !!! BEWARE!

Joli Sancz

Mar 3, 2021

Yamila is EXCELLENT! She has wonderful customer service experience and was very knowledgeable about her inventory and based on our financial needs found us the right wedding set! She took the time to hear us and paid attention to what we were looking for and guided us in the right direction of the store jewelry displays. Such a blessing I hope they keep her. We went back twice to buy two more pieces of jewelry and honestly I rather only deal with her. She actually remembers you as a customer and Make you feel very welcomed!!! I wish more people would learn from her. I hope her boss reads this review and acknowledge when they have a good employee!

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Does Kay Jewelers Outlet repair watches?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.

Does Kay engrave jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Does Kay replace watch batteries?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can Kay repair jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay do jewelry consultations?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay repair watches?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay personalize existing jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay inspect jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay clean jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay repair a ring?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

Can Kay do custom jewelry design?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay resize a ring?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Why didn't you report to the credit company's that I paid off my purchase?

Phil t | Sep 6, 2021
Kimmy B | Sep 6, 2021

It takes the credit company 15-30 days to update your credit report. Try not to be panicked about it. You'll see the update soon.

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