Utility Billing Department

shay meadows

Why do you have a customer service center where no one answers the phone during business hours? How is the call center so busy if they supposedly don't even take payments over the phone?

Vanessa Morales

After reading other reviews, I see that my personal experience was not based on my own perspective, but is actually the trend for their customer service. The service is poor, and acts in a manner as if they’re doing YOU a favor by showing up for work to do their job, if that. The woman who assisted me, Ms. Bates(?), was less than pleasant. It’s unfortunate that this city is outdated as far as service and employees, bc Riviera Beach is truly an amazing place to live.

Eirik Certo

Water is off in four story commercial building at 4:00 in the afternoon. Called and waited on hold until 5:00 when they closed. No answer and eventually they disconnected the line. Riviera Beach is exactly what it seems to be... subpar, disgusting and ran by people that only care about a paycheck and not the community. It will forever be a cesspool. Shocker that no one wants to invest anywhere in the city limits.

Ginny Lynn

I have always had good experience at the utility desk. The staff is friendly & helpful. I get good service at my home and am able to pay my bill at the office or online. "For God so loved the world, that He gave His only begotten Son, that whosoever believeth in Him should not perish but have everlasting life." (John 3:16)