First Citizens Bank

richard white

They are patient and ready to help.

Parizad Seraj

Very rude loan agent. The audacity to call a client a liar and fraud. The manager didn’t even call back to apologize. Disgusted.

jack sloan

As a veteran of the United States Navy I find your customer service rude and insulting. Entered bank for fair exchange Twenty dollar bill for Twenty dollars in quarters. Never asked if account holder? Am told this is not normal part of job & usually you must be account holder? Fear of fraud? You are a bank, no where is stated must be account holder for service? What if I was potential account holder? Fraud, you have insurance & I am sure your employees expertise at there job they can tell or ask for verification. You are a bank, so much for customer service and showing true colors of only protecting greedy self interest in projection negativity, welcome to the new age old capitalistic rhetoric of poor public relations of customer is always first. Terrible business practice/procedures