Meet Fresh

Joella Fang

Oh my godfather! I feel like this store literally makes it so fresh that as soon as you order, they start growing the taro. Wait, no even before you order, you gotta go to a kiosk which is right next to the cashier. She is clearly so bombarded with the task of not taking orders because there’s a kiosk for it. But oh wait! The kiosk does not have some items, so you still have to order the traditional way, speaking to the cashier. She tells you the wait is 40 minutes for a waffle. You clearly see the waffle machine not in use, so you change your mind and say I’ll order tofu pudding with taro balls instead. But oh again! The cashier says there’s a kiosk to order that. So the cashier they hired performs fewer tasks/orders than the kiosk? Incredible efficiency here! An hour has passed and I have yet to receive my simple order. There is no line outside and few people indoors. I bet they’re finally harvesting the taro… it would have been faster for me to go to Hmart next door, drive home, make my ingredients, then make the dessert… don’t go here unless you are into bad and slow service

Doris Liu

Worst Meet Fresh among all locations I’ve been to in Canada, Asian and the U.S. This place is severely understaffed. 1⃣️ordering: no staff took orders and you can only use the kiosk to order. But BE CAREFUL! I was asked to put in my phone number to receive notification when the order is ready and I received a welcome email 🙃Okay I don’t expect to give away my personal information just for ordering dessert. And I was told the egg waffle is out of stock. 2⃣️Horrible service: we waited more than 15 mins for our order and when we finally revealed it, it was a mess. One wrong item from someone else order. One missing item. I paid extra money to add taro as topping for my shaved ice and they forgot. 3⃣️Environment: No napkins and hand towels at this location. (And when the staff told me this he even didn’t say a single sorry…maybe he is too busy to care about customer experience) Can you believe it??? A restaurant without napkins??? Are you serious?? We switched several tables and all of them are dirty. No staff had time cleaning them. The restroom is also very untidy. We came around 9 in a weekday evening(July 26th) so it wasn’t even peak time. I cannot imagine what things look like here during weekend. If you are the owner, please please consider hiring more people. I am not saying any one specific employee cause the bad experience, it’s completely due to overstaff and bad planning.

Hitomate packbag

Good sharing dessert! I got Taro special icy bowl. Perfect summer after dinner hang 💓

Heroline Lee

This place is really amazing you have so many options of teas it’s unbelievable🥰🥳🤩 I love milk tea but the variety is out this world and it taste 👅 soo good. Like really really 😊 good