Address: 16601 NE 19th Ave, North Miami Beach, FL 33162, USA
Phone: +13056303363
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: 8AM–5PM
N Sh
Let’s start off by saying these are not the same owners as the ones who ran a choice for women a couple of years ago. The owner retired and the people running this place are completely unprofessional! The receptionist who takes you in acts like she’s doing you a favor by taking your info down, then the lady who attends you in the back is nice at first while she is taking care of you. Mind you she is the same lady who answers the phone (while assisting you as you’re getting your abortion) the receptionist never answers the phone she just takes your info when you walk. (I know, sounds crazy, because IT IS!!) The doctor barely says hello to you, and the way they shuffle patients in and out of that procedure room is unheard of. The room you wait for your anesthesia to wear off is RIGHT next to the procedure room and you hear everything that’s going on in there! The real cherry on the cake was when I called for my follow up, I said what can I expect, she rudely said over the phone we just give you a pregnancy test. They do not counsel you, give you birth control, speak to you about anything. I was baffled. She snapped on the phone with me, giving me an attitude saying she couldn’t really tell me what day I was there & needed my follow up because I’m over the phone and she couldn’t read my chart. No the truth is you can’t read my chart because you answer the phone while attending patients having their procedures. It’s also not her fault because that is how this clinic is ran, but nonetheless it’s a domino effect on the type of customer service a patient receives. Ladies please save your money and time, go elsewhere! This place is absolutely unprofessional.
Serdna X
We tried calling to schedule an appointment, and were just met with the a rude lady just rushing us. Should work on their customer service !!
melissa sanchez
Very professional & caring. Everything went perfect. Nurse was very helpful. Wouldn’t go anywhere else
Lilianne Rodríguez
Was in 2015, but was excellent and very professional ! I recommend it for sure
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Only up to 20 weeks
What procedure did you get done exactly ?
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