Pizza Hut

Category: Pizza delivery

Address: Rr 3 Box 6C, Weston, WV 26452, USA

Reviews

Jack Longwell

Jun 25, 2021

Hot diggity dog some mighty fine flat lander pie

Chris Arbogast

Nov 22, 2020

Went to the Weston WV location for a job interview. Met with Shirley who was pleasant to talk to and professional. Been going to the location since I was a kid and I think it is a great resteraunt that serves great food and caters to family needs. I might be working there as a driver, so be sure to tip big...lol.

Amy Johnson

Nov 23, 2019

This was the best pizza hut I have ever been in. It was super clean. The food was amazing! And the staff was super friendly. Highly recommend it!

Solaris Sun

Sep 1, 2019

I ordered pizza 45. Min later it was delivered mind you i was told 25-30 min. My order cost 75$ and one pizza was wrong. So I called was put on hold twice and I asked my pizza be remade. They then told me I had to give the wrong pizza back which was odd, and I know they can't use it for another customer. One hour later my pizza shows up while I'm waiting on hold to call and say I don't want the pizza just a refund for it. So I sent the pizza back with the delivery driver and then the gm told me she could not in fact give me a refund just an 8$ store credit. I then told her that pizza cost double that and Shirley argued back to me saying that was for the delivery fee ( and if you looked online a large stuffed crust pizza with 3 toppings is not 8$) so I then told her I just spent 75$ for cold pizza which is true. Shirley had told me she was down to one driver and was basically too busy to get my order right or fresh because of foot ball games and it being a weekend and one over her drivers baby died. None of these circumstances are the customers problem and should not be made into the customers fault which she did. And then she argued with me again telling me she could not refund my money. I then asked for her bosses name which she claimed to not know. I then asked for the owners name (which should be the same person) and she still would not tell me eventually she said his name was mike and she didn't know his last name or how to get ahold of him. Then hung up on me! I live down the street so I went into the Pizza Hut and just asked for the owners contact info again and that she did not know. It was Shirley who greeted me at the counter and knew who I was as soon as I asked for mikes contact info. She then told me her store supervisor was Jon who was not there tonight but she could give me his email. I asked for his phone number and she told me she didn't know it. She then informed me she had already informed him about the issue. I asked her why she hung up on me and was told by Shirley it was not her but her employee who came over and decided to end the conversation. and Jon was busy at the Buckhannon Pizza Hut. After sitting on hold for ten more minutes I got ahold of the Buckhannon Pizza Hut and was informed Jon was not there but did receive his number from a nice kid who answered the phone. I left Him a message and hope to hear back because as far as customer service goes Shirley's couldn't of been worse. I do not raise my voice but I don't appreciate having someone else raising their voice at me about their issues especially as the consumer who didn't deserve to be treated in such a manner. -Solaris

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Questions & Answers

Can I order delivery on line

Katherine Brown | Nov 22, 2019
The Nameless Bunch | Nov 23, 2019

Yes you can go to pizza hut.com

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