San Joaquin County IHSS Public Authority

Category: Social services organization in Stockton, California

Address: 24 S Hunter St # 5, Stockton, CA 95202, USA

Phone: +18004911996

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Traci Skinner

Sep 14, 2021

One of the worst experiences I have ever had. Social worker does not return phone calls. Took them a year to get the provider paperwork. Payroll staff lie. My provider is owed over a year of pay and no one at that office wants to get her her pay. .

Sidney Henderson

Jun 2, 2020

I started the application process in April, got fingerprinted and downloaded the packet! The packet said an orientation is needed but no information on the scheduling has been given! No one has responded to my email nor phone calls!

Charles Neal

Mar 5, 2019

So since Sept. of 18’ my mother and I have been trying to get a hold of ANYONE from the Stockton IHSS.. We were enrolled with them while we lived up there but since we moved we never received a check from a timesheet we had filled out completely and correctly. Both my mother and I have tried calling her old worker, her worker’s supervisor, as well as every number their voicemails provide and have never received calls back even after leaving voicemails. Your best bet is to walk in and handle everything you need to do in person. It’s been 6 months for me and still having to jump through hoops just to get my final check.

Courtney Johnson

Oct 3, 2018

Im very frustrated with this place. I just seem to talk with an actual person. I have left several messages on their voice mail that says that someone will try to get back to me with 24 hours. It has been over a month....no reply...no response....no help! Im just trying to apply for services. Im disabled and I really need help.

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Questions & Answers

How do I start an application for ihss

kamelia odisho | Sep 7, 2018
Succubus Terra | Sep 7, 2018

Call them. They will tell you

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Can my daughter be paid for taking care of me if she has to quit her job to care for me and lives with me?

Maxine David-Thompson | Sep 7, 2019
San Joaquin County IHSS Public Authority | Sep 7, 2019

Yes she can. She is not required to quit her job, as long as she can meet your needs while working the other job.

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How long does it take after you enroll in direct deposit?

Elizabeth Argueta | Sep 7, 2018
San Joaquin County IHSS Public Authority | Sep 7, 2019

It can take up to 30 days for the Direct deposit to be implemented. The main reason for this is that there is a testing process,, So there is one testing period and then it becomes effective if everything works. Since IHSS providers are paid twice a month, that means up to 30 days. You will receive paper checks until your direct deposit becomes effective. Here is a link to a FAQ about Direct deposit. http://www.cdss.ca.gov/inforesources/IHSS-Providers/Resources/Direct-Deposit

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Can you transfer to another county a keep your ihss hours

Maria Dilsworth | May 9, 2022
San Joaquin County IHSS Public Authority | May 9, 2022

The short answer is no. A recipient can transfer to a new County, but they are reassess in the new County and for various reasons their hours may change. They could be more or less, but it is a new assessment. If a recipient moves to another County, their provider may work in the new County, and get whatever the new hours may be. The process takes 3 months to complete, and the provider must complete the enrollment for the new County. The recipient can hire through the portal.

Where and how can I get the Covid vaccine? I found other county have free vaccination site and appointment for IHSS care provider.

Yee Yee Win | Sep 6, 2021
San Joaquin County IHSS Public Authority | Sep 6, 2021

San Joaquin County is currently working to set up their vaccine distribution sites. We will send a notice via email to all active IHSS Providers once we have the information. The vaccines will start before the end of the January 2021. IHSS Providers will need to show their Driver’s License or ID card AND a check stub- the online version from the portal is fine!

Where in the building is this located?

michelle maple | Sep 6, 2020
Walter Williams | Sep 6, 2020

24 S. Hunter st

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How old do you have to be to become a provider

Sandra Thomas | Sep 7, 2019
Clarice Walk | Nov 10, 2021

How do I become

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Can you go to the ihss office and get time card that are late fill them out and leave them there sp that the checks will come sooner.

mob south hayward | Sep 7, 2019
San Joaquin County IHSS Public Authority | Sep 7, 2019

Timesheets are only mailed, you cannot pick them up. Once timesheets are issued, you can sign up for the Electronic Timesheets System (ETS). To use ETS your recipient must sign up also. You can use it to see when your timesheets are received and processed, and to replace missing or damaged timesheets even if your recipient does not join. Paper timesheets must also be mailed via the USPS to the Central Timesheet Processing facility. You should receive you timesheets within ten days of completing orientation.

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How can i get a list of possible caretakers??? Can you plz send me a list to my house??

Aaron Varela | Sep 7, 2018
Joe Loko | Sep 7, 2018

Go to the IHSS office in the probation building, but in the basement they have them there.

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I need help finding another place to live?? Does ihss help with that???

Sandra Campbell | Sep 7, 2018
Julie unknown | Sep 7, 2018

No they only help with caregivers. They might give you references to places that could help you

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Where is my check

Mr. Sison | Sep 7, 2018
purple Lee | Sep 7, 2018

This is a place of direction and understanding free through Google - you need to call payroll 468-2202

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Where do I go online to do the online orientation?

Donald Morris | Jan 9, 2022
deneater tilford | Jan 9, 2022

I don't know about the internal employment procedures

How do I get a list of qualified Providers to take care of my mom?

Anthony Munoz | Sep 6, 2021
San Joaquin County IHSS Public Authority | Sep 6, 2021

Thank you Anthony. If your Mom is an IHSS Recipient you can call 1-800-491-1996, or visit our website and click “Referral List Request” or select this link https://www.sanjoaquincares.com/referral-list-request.html

How can I know if a person has been accepted in the ihss services? We enroll him in June and I need to know if he has been accepted as a recipient

Mildred Fuentes | Sep 6, 2021
San Joaquin County IHSS Public Authority | Sep 6, 2021

You need to contact the IHSS office at 209-468-2202. We are the Provider Office and do not process applications for recipients.

I'm an IHSS recipient from another county and plan to move to San Joaquin County. What do I need to do to transfer my IHSS?

Vuttuvcongdong | Sep 6, 2020
San Joaquin County IHSS Public Authority | Sep 6, 2020

You need to contact your Social Worker in your current County to start the process.

What do I have to do to get on your list as a care provider I have my CNA and my home care provider number?

Sharon Moore | Sep 6, 2020
Parker John | Sep 6, 2020

Just go down to the I.h.s.s. building in Stockton and apply

Hi I want to know how long does it take to process the paper an to be a provider cus I want to be a caregiver for my dad

Master Vang | Sep 6, 2020
San Joaquin County IHSS Public Authority | Sep 6, 2020

Master Vang- if your dad is already approved for services, it usually takes 2-4 weeks. If your dad is not approved he needs to start by calling 209-468-1104 and asking for a "referral for IHSS Services", use those exact words. Within a few days he should have the IHSS application, about 10 pages. Complete that, and have the physician complete the Medical Certification. After that a Social Worker will visit and do an evaluation. A few days after that you will get a notice that he is eligible. This entire process can take 2-3 months. Once that is done call us. The Provider payroll enrollment process usually takes 2-3 months.

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In thinking of relocating to Nevada is my position transferable?

Mamie Hamilton | Sep 6, 2020
Chris Gagnon | Sep 6, 2020

As long as the state of Nevada has In-Home support services there

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Anonymous | Sep 6, 2022
Anonymous | Sep 6, 2022

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Where can you get a work permit for a 17 year old

Sandra Thomas | Sep 7, 2019
Secil Isaac | Sep 7, 2019

School they go to

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Can a caregiver do yardwork, such as mowing the lawn?

DyAnne Holmes | Sep 7, 2019
Eyaniece Thornton | Sep 7, 2019

We do not get paid for any gardening work. If you want to get paid for that type of work then your recipient would have to pay with thwir own money

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What all do I need to be a care giver

Naynay Herron | Sep 7, 2019
Naynay Herron | Sep 7, 2019

Ok can I make appointment for tomorrow

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How long does it take to start working after you get finger printed

Jaionyi Kennard | Sep 7, 2019
Sheli DeFils | Sep 7, 2019

If this is to Be a caregiver and you already have a client they are responsible for paying you in the event you don't get a clearance from the DOJ

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How do I get my w2, I lost mind.

Penny Penn | Sep 7, 2019
San Joaquin County IHSS Public Authority | Sep 7, 2019

You may call IHSS Payroll at 209-468-1706 to request a duplicate W-2.

What are the orientation hours and days

Wan Noz | Sep 7, 2018
San Joaquin County IHSS Public Authority | Sep 7, 2018

There are several orientations each week, some in the morning and some in the afternoon. You will receive a schedule with the paperwork you get after completing your fingerprints. If you have not started the process, call us first.

How or where can I get confirmation my application was received?

Georgia Roach | Sep 7, 2018
San Joaquin County IHSS Public Authority | Sep 7, 2018

We only accept applications in person. Once you turn in you application, you should receive a response within two weeks. If you have not heard anything within two weeks, you may call to follow up.

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