Storage Star Vacaville

S Green

Make sure you read the whole contract. They will not explain everything in it. WHEN YOU VACATE YOU HAVE TO NOTIFY THEM IN WRITING 5 DAYS BEFORE YOU MOVE OUT. Shame on me for not reading everything. This was the first time I've ever seen this at a storage. They will not prorate any money back to you without this notice. I moved out 3 days into the month. Unit was paid for. Life happens it's not always black and white. Update: Storage Star reached out to me, asking me to contact them. I clicked on the highlighted area as instructed. it took me to the Vacaville business where I left a message. It's been a few weeks still haven't heard from them.

Shawna Brown

Don't expect to speak or see anyone! We have questions and no one is ever available to speak to! If you call the number on their website, it just says "no one is available" & literally hangs up on you! This place has definitely gone down hill since the previous owners left.

Erika Kaspar

We had a storage unit here for two years and never had any trouble. Staff is always friendly and accommodating, property was well kept, and carts were always available for heavy items. They have great deals for new customers and very reasonable prices. We recently moved to a much larger place and no longer had a need for extra storage. Amanda was very nice and made move out simple. Would recommend Star Storage for anyone who is looking into a storage unit.

Tisha Hamilton (Tisha)

Great place. Very clean. Staff is super nice and helpful. Highly recommend for all your storage needs. Prices are awesome!