DeMares Jewelers

Janene G

They act like you’re bothering them. Not friendly at all. They charged $50 for a cleaning fee without telling me that they were going to clean my item. I came in for a completely different service. They didn’t even call to let me know that my watch was ready to be picked up. I will never return there or recommend their business.

EST.87

I was told that my ring will be ready Tuesday left it on a Thursday by Bill I come in Tuesday never was greeted the first thing I said was good afternoon I believe my ring is ready, she replied did you get a call??? In a irritating response,I said no didn’t I was told from Bill it was going to be ready. I asked if she could call, I believe it was his wife, so I could know when to come in. I got a call Thursday so when I get there bill gives me my ring and charges me. The ring job was not so good ?they replaced a diamond clearly you can see where they replaced it is super noticeable! I guess they had trouble printing my receipt when his wife finally gives to me I didnt care to look at my receipt! I said thank you and walked out. When I get to my vehicle I stared at the receipt and noticed “chocolate” on the receipt no lie I still have it!!! And if they looked there cameras I bet it was purposely done ! You mean to tell me it just happened to appear on the receipt I was very respectful I do not know what happened, but I hope people read this to understand my experience!! I am Hispanic and I believe I experienced a racist episode. I’m not sure where it went wrong but is sad .

Dan Merryman

DeMares is the Best equipped and most helpful Business I have ever had the pleasure of dealing with. never a question as to their transparent honesty or Extremely high quality. Thank you Bill and Janice for always being there for me! Dan Merryman

Nick Balthaser

I brought in a nice watch for band resizing. The watchmaker did it while I waited, only charged $10, and gave me a receipt for free resizing if I ever need it again. Recommended.