Best Buy

Category: Electronics store

Address: 2650 41st Ave, Soquel, CA 95073, USA

Phone: +18314650956

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Neil Holmes

Aug 11, 2022

Going to Best Buy just makes me sad now. It used to be one of my favorite places but now it's empty and the less used aisles have discarded clutter blocking them.

Oscar Grogan

Jun 6, 2022

They didn't have what I needed BUT the greeter at the front door saved me an incredible amount of time figuring that out.... so thats still a win. Its impressive when employees really know the store ...1

Kimberlee Hull

Jun 3, 2022

Purchased a Maytag Dryer which I love but Best Buy listed it in specs as being a four way vent due to limited space that is what we needed! Went back after delivery cause it only has a rear vent they comped me a periscope but not the one I needed, I ended up having to purchase the correct vent for 49.00 bucks I was disappointed but then looked and they haven’t even fixed the spec!! Just not happy with lack of concern and follow up!! Hope the next person gets the correct info!!

Here and Now 27

Feb 9, 2022

Why do I see so many people coming into best buy? Because they want it today, and want it now and be done with it. Amazon is great but the benefit of having Best buy is you get to see the product before you purchase. Although Sales teams are a bit tricky to get a hold of, they try their best and eager. good job Best buy!

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Questions & Answers

Do you have in store the Desk Jet HP printer 4155e ?

jacqueline capra | Sep 6, 2021
James Campos | Sep 6, 2021

If not in the store best buy can order it and match any price u can find online at amazon

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Repair to HP laptop pricing? What info needed?

Victoria Woo | Sep 7, 2019
Noel Salinas | Sep 7, 2019

Yes

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This is the worse store I've been to. All the associated are standing around talking with each other. I went back up front and asked for assistance in the tablet department. He shows up and starts helping other people. Horrible and uninformed.

Katie Ahern | Sep 7, 2018
Ed van Beever | Sep 7, 2018

Staff at most Best Buy clueless about common testing tools and staff would make me wait for other staff to show me stuff I didn't ask for. But Home Depot, next door, has cable testers, battery testers, etc.

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Any 49"-50" Smart tv on sale?

Nancy Clark | Sep 7, 2018
Bill Robinson | Sep 7, 2018

4K Samsung 50 inch $270 off only $430

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What stereo system do you have in stock, at this store

Noreen Norris | Sep 7, 2018
Kathleen Borello | Sep 7, 2018

Best Buy carries a good amount of Bose systems. Rhe BEST speakers made (in my opinion that is).

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Do I need an appointment for the service department?

Lawrence Percell | Dec 10, 2021
jim Cruse | Jan 9, 2022

It's mostly first come first served, I imagine you can make appointment

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Can I purchase a visa prepaid debit card at your store?

Robert Hatcher | Nov 10, 2021
Maxwell Anderson | Dec 10, 2021

Absolutely and up to $2000

Does the geek squad hang TV's? How do I get in touch with them?

Sandra Foraker | Oct 11, 2021
Michael Perrin | Oct 11, 2021

Yes they do for an ok price ($50.00 to $100.00) you can easily get ahold of your local best buy and schedule an appointment for a tech to come by and hang your t.v.

What is your return policy?

Cher Roblin | Sep 6, 2021
A Cilicia | Sep 6, 2021

admittedly I only shop BB in person. Basic return policy is 14 days with a receipt. If you have an email on file and lose the paper receipt, they can look it up for you if you are trying to return in the 14 day window. My membership type allows me to extend return times and avoid certain fees. Happy shopping!

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Do you deliver to Watsonville?

Patricia Debrincat | Sep 6, 2021
Jon Johnson | Sep 6, 2021

I'm not sure about that but I know they deliver to the parking lot when you pre-order Gary go

what time will my refrigerator delivery be tomorrow approximately like 7am, 9am 11am etc. not just between 7&1

Diane Gunter | Sep 6, 2021
Paul Ahern | Sep 6, 2021

Sorry I can't answer that. Contact the store directly.

Do you carry Sub-Zero refrigerators?

Nancy Lynn Jarvis | Sep 6, 2021
Michael DesMarais | Sep 6, 2021

Sorry I'm not an employee of Best Buy so I can't answer that but they seem to cover a lot of areas. Also suggest the website or phoning.

Can I trade in a 1 year old Mac desktop for a new mac laptop?

Nikki Broadwell | Sep 6, 2021
Meagan Sneeringer | Sep 6, 2021

Probably not at Best Buy, unless you had it under warranty.

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My 10 year old TV is misbehaving and the sound system which includes DVD player is faulty. I'm considering a whole new outfit. Can the Geek squad pay a home visit and advise me?

DeAnne Hart | Sep 6, 2020
joshua carolan | Sep 6, 2020

No, I believe you still have to go in store for a consultation.

What time does curbside pickup close today

Roy Ballew | Sep 6, 2020
Eugene Fujimoto | Sep 6, 2020

6:00 pm

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do you take cash payments in store

Merydith Fox | Sep 6, 2020
Linda Orengo | Sep 6, 2020

Cash usually works!

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Can you mount our TCL 50" and smaller TV purchased 9/19/18 at Best Buy on the wall? It's a regular sheetrocked wall in Aptos, CA.

Patty Craine | Sep 6, 2020
Linda Orengo | Sep 6, 2020

I think 'The Geek Squad' handles that. Best to call them.

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Do i need to save the box of my TV set if I might need to return the set?

Irana Shepherd | Sep 6, 2020
Rafael Rochin | Sep 6, 2020

IT helps but it is not necessary

Do you sell batteries for the dyson hand held vacuum

laurie root | Sep 7, 2019
Alex “Diva” Avlia | Sep 7, 2019

I believe we do but if you don't have it in store I know you definitely ordered online or we can just order from manufacturer for you just come in and stop by at your nearest Best Buy and one of our employees will be able to help you. Thank you and enjoy your shopping experience

do you have IPhone cables?

Jo Anne Dlott | Sep 7, 2019
Beth Stiles | Sep 7, 2019

Not sure maybe call them

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Do u guys replace iPhone batteries

Anthony Garcia | Sep 7, 2019
danalee | Sep 7, 2019

I think the geek squad would do it for you.

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Do they sell galaxy buds

T Harmony | Sep 7, 2019
Luke Haviland | Sep 7, 2019

Samsung Galaxy Buds have not been released yet. They will launch on March 8th but I don't see any mention of them on bestbuy.com. B&H has a pre-order page and the only other place I can find them is on Samsung's official site. I would check online on the 8th to see if Best Buy will carry them. When they launch they will cost $130.

I have windows 2007, what software updates and replaces it and how much does it cost?

Kevin Conley | Sep 7, 2019
vashti fox-lewis | Sep 7, 2019

I have windows 2007 I think windows 10 is the current software. You need to ask the folks at Best buy for details about price & replacement

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how much is 45 reward points worth, limitations?

Dan Kindle | Sep 7, 2019
Chelsea Caron | Sep 7, 2019

Points will not be worth anything until you have 250 or more in the 250 increments. 250 points = $5 certificate that can be used towards almost anything.

Hello! I am curious on any selection of cameras you guys may have. Do you supply cameras and tripods and stuff like that? Thank you!

Abidah Inama | Sep 7, 2019
Paul Beisser | Sep 7, 2019

They have a pretty good selection of cameras and tripods and other camera accessories

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My ipad seems to be broken. Can I use it to buy a new one?

Beverly Silverman | Sep 7, 2019
Laurie Rockstad | Sep 7, 2019

?I don't understand? Use it to buy another? Trade it in? Broken??

Do you have replacement TV pedestal stands for LCD TVs?

Laurie Corn | Sep 7, 2018
Joseph Shannon | Sep 7, 2018

Needs to be ordered from manufacturer...can be done yourself or in store

How do I call lost and found?

Pat Levy | Sep 7, 2018
Donald Ozuna | Sep 7, 2018

Call the store you were in an ark for lost and found

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Can i buy a vizio remote only

Stephen James | Sep 7, 2018
Cynthia Medina | Sep 7, 2018

probably. they have everything and if not in Stock they will get it

Do you carry the Amazon Alexa in stock?

Robert Craig | Sep 7, 2018
Bree Moules | Sep 7, 2018

If you look up the exact product you want on the Best Buy website, you can check if this store has them in stock.

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Does Bestby have lifeprent

Vikki Valleau | Sep 7, 2018
Trevor Hicken | Sep 7, 2018

Yes Best Buy sells Lifeprint for $129.99

How much does a ipod touch rose gold cost?

Raylene Little | Sep 7, 2018
Bryan Ramos | Sep 7, 2018

Depends on the amount of storage you desire

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