Hanlees Hilltop Nissan

Category: Nissan dealer

Address: 3277 Auto Plaza, Richmond, CA 94806, USA

Phone: +15102224900

Opening hours

Sunday: 10AM–8PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Caleb Jones

Jun 17, 2022

I made a deposit on a new car in March, which they told me had been authorized for delivery from the factory in 2-4 months. I received a call about a month later, to my surprise, saying my car had arrived. The agent that left the message was unavailable every time I tried to call back, for weeks. When I called today, I was told that the factory had discontinued my car, so the order was never approved, so 3 months later, I'm starting over with a different dealer. I understand it's a tough time to buy a car, but I don't understand why they couldn't take my calls or tell me sooner that the order wasn't approved after I'd given them a deposit.

Sam Smith

Jun 7, 2022

I had the worst experience ever with them. they were trying to fix the car that I bought for $2,000 for $5,600, outrages. They lie about the parts that need to be fixed. Eventually fixed my car with some You tube video and less than $200.

Roger Kroeker

Apr 3, 2022

I've been asked to be taken off your list many times. I am not a customer, never have been, yet I keep getting messages in my inbox directed to someone named Rachelle. Last time I said I'd actually leave a review if you keep emailing me, so here you go. You're welcome.

B Miichi

Mar 31, 2021

Absolutely the best customer service period. When buying a new or used car, you want to feel that you are not being taken for a fool and that you are getting a good deal and they really work with your expectations. We went in a bit late and they never changed their great attitude (even though I'm sure they wanted to go home) they kept cheered and outgoing at late hours helping us with finance papers etc.. Made our first car buy a great experience. We loved Allan and Roger and everyone that helped us out. Recommend

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Questions & Answers

Hello, we came to your place to do the test drive and get our gift card. You still didn't give us the gift card yet, although we set an appointment and did the test drive. Do you think your unfair behavior is a good marketing strategy?

mustafa kirişçi | Sep 6, 2020
justin randall | Sep 6, 2020

did you ask for it? i did something similar to a different dealership and, when i asked, they said they weren't participating. not all dealerships do. i recommend calling and speaking with them directly.

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I have 2016 Nissan Altima, What's the cost for the 20,000 miles service?

Nathan Tsang | Sep 7, 2019
Jose Vazquez | Sep 7, 2019

it is an approximate of 500 but it is better to call him

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Hello: I am leasing a Nissan Altima. My lease is up February 25, 2019. I had an inspection completed on January 9, 2019. I need to know the next steps to take for returning my car or making the decision to keep it. Betty T. Lee

Betty Torrian-Lee | Sep 7, 2019
Hanlees Hilltop Nissan | Sep 7, 2019

Hi Betty. Please call the dealership at (510) 222-4900 and we can walk you through your options. Thank you so much. David Duran General Manager Hanlees Hilltop Nissan

How much for an oil change.?

Dat Boi Biz On The Beat | Sep 7, 2018
Hanlees Hilltop Nissan | Sep 7, 2018

Hello there. We currently have a lube, oil & filter change special. For up to 5 quarts of oil, Conventional oil for $29.95 plus tax and Synthetic Oil for $49.95 plus tax. This limited time offer expires on August 31, 2018. So hurry in to avail of this offer. Hope that helps and have a nice day! Sincerely, The Hanlees Hilltop Nissan Team

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