Burlington

AJ Johnson

Sizes are always all over the place so whatever quality stuff they have you have to search for it like a treasure hunt. They closed early on Saturday even though google says midnight then, some lady came around basically saying y'all gotta get the hell out at 11pm. I won't even comment on the headphones around her neck(very professional). But then someone comes over the PA saying 15 minutes to close...needless to say I'm confused but then, I put everything back because I'm not going to buy any of it without trying it on. They lost a sale today and maybe in the future. Obviously customer service is a lost art because most of these retailers don't have it. The only thing that saved a star was merchandise. They usually have something that I can wear.

Angelica Vance

Store closes when they feel. Store closed today at 10 when it says 11 on the door. Customers were still shopping but they wouldn’t let me in at 10:15!!

Linda Galleguillos

No Customer Service. The store has changed ( remodel) but it still wasn't clean. This was my first time in there. I went to the home depot because I brought my aunt and living room set for mother's day and came on the west bank to bring her to the doctor. I was in the area and just decided to stop in and see if they had grey sofa pillows. The department needed cleaning,shoes and I walked back to go out and just looked around the store and saw the it needed care as well. I remember as a manager you couldn't walk around the store and see it looking like this and not even attempt to pick it up ☹️. I also put my basket back and noticed I guess LP ( a dark skin lady) sitting in a chair and a short lady telling a older lady customer she can't take the basket out of the store. It's not what you say. It's how you say it 😶. I just thought 🤔 and I could tell by the woman face that she didn't say it in the best way either 🙄. Again, Customer Service Just Isn't There. I Know So Many People Need They Jobs. But I Also Know So Many People Just Come To Work Just To Collect A Check. I Hope It's Not The Case With The Employees Of Burlington.

Sonia A

They really need to close the store down. 12/4/20 New upgrade, better merchandise, lines are long, but items are worth the wait.