Massage Envy

Category: Massage spa

Address: 2465 Sand Creek Rd Suite 112, Brentwood, CA 94513, USA

Phone: +19255161818

Opening hours

Sunday: 9AM–4:30PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–4:30PM

Reviews

Kylie M

Aug 30, 2022

I could not have had a worst experience. When booking my appointment I had asked for a woman to do my massage. When I arrive at the front desk staff was very unwelcoming. Straight Faced and rude. I get to the back and meet the person who’s going to do my massage. It was A person who was born a male but dressed as a woman. I in no way stereo type or anything like that. But having a man tell me to undress and doing my massage after I already asked for a woman very very uncomfortable. I struggle with ptsd and I was extremely uncomfortable. His pressure was way to hard and I the next day and I’m extreme pain. He was leaning over me breathing heavy and getting his hair stuck all over to my back covered in oil. It was DISGUSTING and an awe full experience. Not to mention I was trying to be friendly with the masseuse and conversation to lighten up the tension and he was extremely rude and unfriendly. If you get assigned “Juana” please ask for somebody else….

Un Known

Jun 4, 2022

What a wonderful experience! I definately recommend.. thank you alicia for such a great experience!

Bruce Murray

Nov 20, 2021

My wife had recieved a gift certificate to Massage Envy but after back surgery she was reluctant to go & so set me a time which worked for me. All was good & I had a good experience overall. It is a bit pricey for retired people on a fixed income.

Shannon Riley

Jul 20, 2021

I made an appointment I also asked if this appointment was ok because I was coming there before work they said YES several times, however once I arrived i was told to have a sit so I did then when I asked whats happening they finally said after 20 mins O WE CANT FIT YOU IN. I said wait it was your voice on the phone so I am definitely talking to the right person why did you say I could have the 6pm slot. He just stood there looking at me while im looking at him so we just standing there looking at each other in a completely stare down. WOW. IM GOOD WITH THEM AS WELL SEEYA. YOU WILL NEVER GET ANOTHER DIME FROM ME.

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Questions & Answers

How long is a facial?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Sep 6, 2021
Massage Envy | Aug 7, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Sep 6, 2021
Massage Envy | Aug 7, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Sep 6, 2021
Massage Envy | Aug 7, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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