Supreme Energy

matt sturge

Supreme has been very helpful throughout the process of my home generator propane install. They are very thorough and efficient.

Elizabeth Rioux

We have had Supreme for a few years now. Most of the customer service reps are professional and polite. There is one gentleman who has been the absolute opposite. Today is Easter Sunday and we are out of oil. We are on a fill when needed service. This is the second time we have run out. The man told me that someone would come and fill it up. He then called me and said that we have an outstanding balance and that can change things to get our oil. He said that is why we ran out the last time. We pay our bill as time goes and not all at once as it continues to get filled automatically. He told me that because there is an outstanding balance that it “effects” getting oil or not. I told him that holding heat and hot water to customers in Massachusetts is illegal. He literally yelled at me and said, “well I guess it’s illegal!” And hung up. Prior to this conversation, every time I or my husband has spoken to him he has been beyond rude. His tone is absolutely dismissive and even his associates have understood when we’ve mentioned this behavior. So- no heat or hot water to shower or wash Easter dinner dishes. Thanks Supreme. Unless I speak with the owner and discuss this unprofessional treatment and the holding back of heat and hot water, I will be speaking with the Better Business Bureau on Monday, as well as, finding an oil service that we can rely on, but most importantly be treated with mutual respect.

Lindsey Woods

We had central AC installed in our home by supreme. It was a large job, 4 full days. From start to finish - it was a wonderful experience. The sales rep, Nolan has been fantastic answering all of our questions. The crew that came in to install each day were professional, courteous, and made it as East as possible being home with two children while having such a large project take over your home. I felt comfortable both staying and leaving the house while they were there. I would highly recommend them.

Dawn Ryan

We have been so happy with Supreme Energy and have been with them now for 4 years! They deliver our oil and propane and we have had no service interruptions or billing issues like with our old company. They have also installed 2 Mitsubishi air handler systems this summer and did a excellent job. They came when they were supposed and finished when promised. Everyone was professional. They also service our oil burner yearly and the service tech is always very knowledgeable and friendly.