Allen & Dahl Funeral Chapel

Christina Watson

Could not have asked for a better experience in a time of terrible grief and pain. The folks at Allen and Dahl went above and beyond every step of the way.

Kristin Black

Let me preface this review with saying: I do not normally leave reviews. But I felt that writing a review would: 1) help me to release my frustration and anger caused by Allen & Dahl’s treatment of my grieving family and 2) to advise any family in the future seeking a caring and compassionate funeral home--RUN, DON'T WALK, TO ANY OTHER FUNERAL HOME IN THE AREA! For us, the entire process was unsatisfactory. The staff were not helpful. Not compassionate. Not expedient. Not caring. And above all: Not communicative. It makes me feel that most of these reviews are fake. Instead, they appeared disorganized, inept, and unprofessional. After a death, a family needs help managing what comes next in a timely manner. Families need to be able to plan memorials, services and burials. Allen & Dahl was not helpful producing this other than eventually providing our loved one’s cremains, 6 WEEKS later. From the start they were unprofessional. Their team was late picking up the body. They gave us an initial appointment at their office 2 business days later. They did not offer condolences. The paperwork process felt like buying a used car. It took an inordinately long time. The process to get the death certificate was a comedy in errors by them. Then they misspelled our loved one’s name, causing further delays. We had to follow up on every step ourselves, and each time the people who worked there didn’t know anything about what was going on. Finally, after 4 weeks of back and forth, we were informed the cremains were ready for pick up, but when we went to get them, they forgot to include the urn we ordered. We had to follow up with them ourselves. Two weeks later we went ahead. and picked the cremains without the urn because we were tired of waiting and not hearing any idea of a timeline for delivery. Total time to finish the process: 6 weeks. They did finally return the cost of the urn to us, but only after we followed up yet again and requested it. At no point in the entire funeral services process did anyone working there maintain communication with us. Allen & Dahl dropped the ball at every turn in this process. My family expected compassion and understanding when we hired Allen & Dahl. Instead we were met with disinterested and callous treatment. I personally, don’t think Allen & Dahl should be allowed to continue providing these services to the public, but that is not my call. I can only advise any other grieving family to make the wise decision to use the services of another funeral home in the Redding area.

Janine Medefesser

I am so incredibly thankful for all the help that I received while making arrangements after the unexpected passing of my little brother. I had no idea what to do or how to do it but with their help, it got done. I don’t live in the area so it had to all be done from afar. They were also kind of enough to listen to me cry and talk about my little brother while trying to come to terms with his death and the fact that I needed to make these arrangements at all. Y’all are so great at what you do! Thank you!!

Mark McGowan

My mother had a funeral insurance policy with a place in Santa Rosa. However, she passed away here in Redding. Allen and Dahl was very accommodating in taking over that policy. Very professional and reasonable.