Rooms To Go Outlet - Charlotte

TN Ly

Today I stopped into Rooms to Go Outlet looking for a chair for a guest area in my home. The outlet is conveniently located off I-85 with plenty of parking. I was immediately greeted by Steve who was friendly, not pushy, and provided information about the pricing and purchase options. There are plenty of floor models to choose from, but they also have furniture that can be purchased new. Steve checked on me several times as I browsed the store, but was not aggravating or overbearing. I returned today and requested him and he immediately put the chair I wanted on hold. I was able to purchase three items at a reasonable price. I had planned to force these items in my truck because they do not have delivery. But the clerk at the pick up desk suggested I considerate delivery. They a few independent companies that offer services and typically have a representative onsite to assist you. I was able to get all three pieces delivered for about $100 and I live 30 minutes from the store. The other great thing is I did not have to pay until they delivered my items. Rooms To Go Outlet has a lot of variety and is reasonably priced. My only caution is check your items closely. One of my chairs has a small tear that I can repair, but I did not see it until after I purchased it. And all my items were final sale. If your item is placed where you can not walk around it, ask them to move it out so you can see all sides. I deducted one star because I did not think to ask, but they did not offer to ensure it was in the condition I expected. I turned all the cushions over, but did not check the back of the second chair so it’s partially my fault. But it’s still worth a browse if you are not trying to pay an arm and a leg for a new piece of furniture.

Nicole Nicole

Steve was awesome! He was very knowledgeable and patient with us as we browsed the store. He pointed us right to what we were looking for and gave us plenty of time to shop without being pushy. He answered all our questions and helped us narrow down our decision confidently. The store itself has LOADS of great deals so definitely make the trip if you are furniture shopping. We saved over $1000!! If you like to save money AND be treated well this is your place!!

Lisa K

I needed some living room furniture and was looking for a great price. As soon as I walked in the show room Andrew greeted me with a smile and pointed me in the direction of what I needed. The selection was great and the prices were very fair. As soon as I picked out what I wanted, Andrew quickly and very pleasantly help me check out and explained how to pick up my purchase. He was great to work with! Thank you Andrew for helping me make my home look beautiful.