Ciros Flying Pizza

Angel Blane

The last few times ordering our food is incorrect. Today called asked how much a 12 inch steak and cheese combo and was told 13.99. Placed order for the combo w lettuce tomatoes mayo onion and half banana peppers. Was told dont do halves but can do a cup on the side w the banana peppers. They tell us 15 to 20 mins and my husband picked up the order and they didn't take a name or number or give me a number to make sure order is right. He gets home says it was 18 something and opens it and no fries we got onion rings and sub was mushroom and mayo only on the s and cheese. My husband dont like mushrooms. He said forget calling back its been the last few times we just wont order from them anymore. I ordered at 727 and almost 9 they call me. I noticed a missed call and called back and they said we didn't pick up our food or something. They would get the owner but he was delivering and would call me back. I told het they should take names or last 4 of phone numbers or something bc orders r never correct anymore. When orders r made correctly the food is good but aggravating when u dont get what u request and have to pay more. If this issue could be resolved it would eliminate alot of chaos that staff is going thru and satisfy customers. And still simply like do nothing to correct the problem but can see response and its a oopsy and nothing to satisfy disappointed customers. Like it dont matter to them they losing customers and doing corrections to the problem. I left my name and number and was promised a owner would call me and didn't. Said probably would give some money back bc got charged for something we didn't order or would possibly offer a correct meal for the mixup and got offered neither. And not even care to call back. I myself was store manager at 2 fast food places and know to correct the problem satisfy the customer to the best u can and appolgize to show their business is appreciated and apparently the management dont care if satisfying customers or making a buck whether its what the customer wanted or not. Very disappointed w the reply to my complaint and wonder what the reaction had been if one of us were severely allergic to mushrooms. The husband just bit into the sandwich and realized and he said this is not what u ordered at all.

Nichole Wenger

We ordered a pizza, steak and cheese and a side of fries. Our fries are pictured. Unappetizing. The pizza was extremely thin and not good. The steak and cheese was the best part of our meal. Only place in Grottoes that delivers so we tried it again (unsatisfied the first time we ordered too) we won’t be ordering here again.

Debbie McAllister

I ordered chicken parmigiana and didn’t realize you had to request your chicken to be breaded. I order this at other restaurants and have never been served just plain chicken on spaghetti with a sauce that taste nothing like a tomato sauce. It was the most disgusting thing I have ever tasted!!! You should be informed you have to request the breaded style chicken when ordering, which is how it should be served. A couple bites and it went right in the trash.

Jansen Via

My first time at ciro’s pizza in grottoes Virginia 24441 , and my experience was pretty great the service was excellent , and the pizza had my taste buds partying with greesy , yum yum get you some enjoyment , a great variety of sauce …